Director of MS Field Strategic Initiatives

About the role

The Director, MS Field Strategic Initiatives will serve as a key strategic and operational partner to the Head of Commercial, MS Field supporting the execution of critical priorities across the MS field organization. Will work closely with field leaders responsible for varying functions – including sales leaders, access & reimbursement leaders and key customer/account management leaders. This role will focus on ensuring that each of these field teams are aligned, equipped, and positioned to effectively execute Biogen’s commercial strategy today and in the future, while working in a dynamic and competitive MS marketplace.

Responsibilities

• Serve as a strategic and operational partner to the Head of Commercial, MS Field supporting leadership priorities and helping drive execution of key field initiatives across the functions of sales, access & reimbursement and key customer management
• Partner with HQ partners to create both short and long-term road maps of national field initiatives. Lead the rollout and implementation of these, ensuring clear communication, strong adoption, and consistent execution across field leadership teams
• Lead the rollout and implementation of these, ensuring clear communication, strong adoption, and consistent execution across field leadership teams
• Work closely with finance partners to monitor Field Opex and support national P&L contribution
• Partner with field leaders and cross functional partners to help develop regional/local strategies & tactics related to market access pull through, account management, and evolving customer needs
• Monitor and analyze field performance data to identify trends, opportunities, and potential risks, providing actionable insights to sales leadership
• Partner with analytics and operations teams to ensure the field organization has clear, actionable performance reporting and dashboards that enable effective performance management and decision-making
• Support the development and refinement of field incentive compensation strategies by providing field insights and ensuring alignment between incentives, strategic priorities, and execution goals
• Ensure field leaders across each function have visibility into key performance metrics, helping translate complex performance data into actionable insights for field Directors and their teams
• Coordinate field insights and feedback to ensure headquarters teams maintain visibility into market dynamics, customer perspectives, and execution challenges
• Support Head of Commercial, MS Field in preparing for key leadership forums, including National Sales Meetings, BNA leadership meetings, field leadership meetings, performance reviews, and major commercial updates
• Support the rollout and execution of field training and capability initiatives, ensuring national priorities, new data, and commercial strategies are translated into effective training programs and field enablement
• Coordinate field readiness for major commercial milestones, including National Sales Meetings, leadership meetings, and national training sessions
• Maintain the operating rhythm of the MS field organization, supporting leadership meetings, initiative tracking, and consistent communication of field priorities

Qualifications

• Bachelor’s degree required; MBA or advanced degree preferred
• 10+ years of experience in biopharma commercial roles, including experience in field operations, analytics, consulting, or commercial strategy
• Strong understanding of pharmaceutical field organizations and specialty sales dynamics
• Demonstrated ability to analyze commercial performance data and translate insights into actionable field strategies
• Experience supporting the execution of large-scale field initiatives, sales programs, or commercial transformation efforts
• Proven ability to operate in a highly cross-functional environment and partner effectively with both field leadership and headquarters teams
• Exceptional organizational and project management skills with the ability to drive multiple initiatives simultaneously
• High level of business acumen with experience supporting performance management, field metrics, and execution tracking
• Demonstrated ability to drive strategic initiatives from concept through implementation in a fast-paced commercial environment