Director of Market Development - Bilingual (Miami)

About the Company

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 32 states and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients. Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices through cutting-edge cloud-based technologies, mobile apps, and industry-leading practices supported by a highly skilled workforce.

Our mission is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

RealManage is a values-based company with the following guiding principles:

• Integrity: We always do the right thing.
• Respect: For our customers, employees, and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: More than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: We are a professional services company; people do business with people they like.
• Always Improving: Never satisfied, always learning and growing; one is either getting worse or getting better—never staying the same.

About the Role

This is a remote position, and we are seeking a candidate who resides in or near the Miami, Florida area. The selected individual will report to the Senior Vice President of Market Development for this territory.

Join a forward-thinking team that values strategic collaboration, influence, and elite sales performance. We are seeking a dynamic account executive with a knack for creating opportunities and transforming leads into enduring partnerships. You will play a pivotal role on a team working together to strategically and aggressively grow the Miami market.

At RealManage, we are deeply committed to our team members. If you're a motivated professional who embodies our values and champions our standards of excellence, you'll find ample opportunities for success and advancement within our organization.

Responsibilities

• Initiate contact with prospects through cold calls and outreach efforts.
• Follow up with prospects at various stages of the sales process to ensure their needs are addressed.
• Effectively present and demonstrate the value proposition of products and services to potential buyers.
• Analyze data to identify trends and inform sales strategies.
• Stay updated on company offerings and industry developments.
• Maintain an organized database of contacts.
• Cultivate enduring, mutually beneficial relationships with external stakeholders and internal teams to enhance the customer experience.
• Address complaints and participate in negotiations.
• Perform other work-related tasks as needed.

Requirements

You’ll excel in this role if you:

• Excel at building relationships with a strong ability to build trust and drive influence in the marketplace.
• Possess seasoned sales acumen with a proactive mindset.
• Excel in generating leads through various channels like cold calling, research, networking, and territory management.
• Demonstrate tenacity in nurturing leads through extended sales cycles, ensuring client needs are addressed.
• Exhibit exceptional time management skills, crucial for managing activities such as prospecting, selling, and account management.
• Embrace a customer-centric approach, consistently delivering top-tier service to clients and prospects alike.
• Uphold rigorous standards of professionalism and presentation, reflecting the excellence of our communities and team members.
• Demonstrate top-tier written and spoken communication skills, both to customers and internally, with an ability to speak to large crowds while handling constant interaction.
• Exhibit strong interpersonal, negotiation, and conflict resolution skills.
• Excel at working under tight deadlines.
• Are fluent in both English and Spanish (additional languages are a plus).