Director of Manufacturing Operations
About the role
We are seeking a Director of Manufacturing Operations – Players & Remotes with a strong background in manufacturing, supplier management, and cost optimization to lead a team of senior program managers.
Reporting to the Head of Manufacturing Operations, this leader will own complex product initiatives from NPI through sustaining, ensuring operational excellence in product development processes and supply chain metric tracking. The role combines strategic vision with tactical execution, requiring both cross-functional leadership and a hands-on approach to build credibility on the factory floor.
What you’ll be doing
- Strategic and Operational Leadership
- Lead program planning and supplier execution for Roku’s Players and Remote product lines
- Bring Program Management, Technical Operations, and Quality together into a single operating model for the organization
- Keep executives aligned through clear reporting on readiness, risks, and tradeoffs
- Build repeatable ways of working that improve launch speed and product quality over time
- Manufacturing and Supplier Execution
- Work with ODMs and suppliers on production readiness, line bring-up, and ramp-to-volume
- Drive capacity planning and risk assessments to support stable volume production
- Spend meaningful time onsite in Asia to build trust and solve problems on the factory floor
- Technical Rigor and Validation
- On-site supplier support for NPI development (e.g., Proto, EVT, DVT); ensuring proper engineering rigor and appropriate validation to support product ramp requirements
- Partner with Engineering to bake DFx, repairability, automation, and reliability into design
- Run technical reviews with suppliers covering process optimization, test coverage, root cause, and corrective actions
- Oversee product qualification checklist, ensuring validation and reliability testing so products meet performance and quality standards at launch
- Carry lessons learned forward into the next generation of products
- Cost Optimization and Process Improvement
- Identify cost-down opportunities in design, materials, and processes
- Lead tradeoff reviews, balancing low-risk savings with higher-payoff, higher-risk options
- Owns operational budgets and maintains a clear roadmap of cost-reduction initiatives
- Operational Excellence and Post-Launch Performance
- Track yield, scrap, utilization, and production plan vs actual to hold teams accountable
- Contain and resolve post-launch quality or reliability issues quickly using supplier and customer data
- Build closed-loop processes across Engineering, Operations, and Customer Care to eliminate repeat field issues
- Tools & Systems
- Leverage systems, dashboards, and AI tools to improve accuracy, yield, and cost modeling
- Develop predictive insights on cost reduction, supplier risk, and production performance
- Champion digital adoption to replace manual tracking and scale execution globally
- Team Development
- Lead and mentor a global team of senior program managers with both technical and operational depth
- Build a culture of accountability, data-driven decisions, and clear communication
- Strengthen collaboration across Operations, Engineering, Supply Chain, Sales, and Finance
Pay
The estimated annual base salary for this position is between $285,000 - $305,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
Benefits
- Health insurance
- Equity awards
- Life insurance
- Disability benefits
- Parental leave
- Wellness benefits
- Paid time off
Qualifications
- 10+ years in operations, technical program management, or manufacturing leadership with direct accountability for product launches
- Deep knowledge of manufacturing processes, including FATP, SMT, NPI validation, reliability testing, yield analysis, and supplier capacity planning
- Track record of supplier collaboration to drive yield, cost, and quality improvements
- Strong leadership and communication skills with the ability to influence executives and align global teams
- Bachelor’s degree required; advanced degree in Engineering, Supply Chain, or Business preferred
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.