Director of Logistics, Freight & Network Optimization
About the role
Alpine Home Air is seeking a Director of Logistics, Freight & Network Optimization to own the economics, performance, and risk of their inbound and outbound freight network. This role exists because freight is no longer a transactional function but a decision system that directly impacts margins, damage rates, customer experience, and operational behavior across the company.
Core Responsibilities
Own all inbound and outbound freight spend across LTL, TL, parcel, and hybrid modes
Design carrier strategy to balance cost, reliability, and damage risk
Lead rate negotiations, contract structuring, and performance enforcement
Eliminate hidden cost drivers including accessorials, reclasses, and inefficiencies
Optimize mode selection based on shipment characteristics, cost, and service requirements
Evaluate carrier mix and network design to reduce variance and risk
Own freight-related damage economics end-to-end
Design and enforce claims processes that recover value consistently
Identify root causes of damage in partnership with warehouse execution teams
Drive packaging, palletization, and handling standards to reduce loss
Define freight KPIs that reflect true cost, performance, and risk
Partner with analytics to build PowerBI dashboards for freight visibility
Identify where metrics are masking real cost drivers and correct them
Ensure freight data integrity across ERP and carrier systems
Develop deep working understanding of Alpine's custom ERP freight logic
Ensure freight processes are correctly represented in system workflows
Close gaps between system assumptions and real-world carrier behavior
Enable AI-assisted workflows for: Rate anomaly detection, Carrier performance scoring, Damage and claims pattern analysis, Shipment risk prediction
Translate freight realities into inputs automation systems can reliably act on
Cross-functional partnership with Warehouse Systems & Execution leadership on: Packaging standards, Pallet configurations, Shipment readiness and handling practices, Work with Finance to align freight economics with margin and pricing strategy
Required Experience
7+ years in logistics, freight, or network optimization leadership
Proven ownership of multi-million-dollar freight spend
Strong analytical capability; comfortable working with complex data
Experience partnering with custom ERP systems and BI tools (PowerBI or equivalent)
Systems thinker who understands incentives, contracts, and behavior
Calm, high-agency leader able to hold authority without escalation or drama
Pragmatic curiosity about AI and automation (applied, not theoretical)
About Alpine Home Air
Started in 2002, Alpine Home Air is the first ecommerce company to sell pro-grade heating and cooling units directly to homeowners. As a team of forward-thinking innovators, they are working to provide HVAC solutions to homeowners in a way that: Leads Americans away from using low efficiency and non-renewable HVAC appliances and towards high efficiency and all-electric ones, a key requirement for reducing the country's dependency on fossil fuels and to slow global warming; Provides a shopping experience for customers that's so easy it's almost fun, having them exclaim "wow!", enabled through extreme operational competency; and Prioritizes a harmonious win for customers, team members, the company and the environment.
Learn more and view all openings at: careers.alpinehomeair.com