Director of Leisure Sales
. Then "Responsible for agency strategies and tactics targeted to drive new customer acquisition and shift market share from competing resorts." That's a responsibility. "Strong organizational skills including attention to detail and multitasking skills in a fast-paced environment." Could be requirement/skill. "Experienced using and booking into PMS systems." Skill. "Ability to manage and refine the process to address changing business needs." Skill. "Provide current and accurate financial information, ad hoc reporting, and executive overview to Director of Sales as requested." Responsibility. "Must be able to work a flexible shift, weekends, holidays." That's schedule info. So we can have a Schedule section. "Establish daily standard of prospecting in upper and lower funnel, to achieve shift in market mix outcome for a repositioning hotel." Responsibility. "Maximize revenue by selling all facets of the hotel, both verbally and in written form to all potential clients." Responsibility. "Develop and conduct persuasive site inspections and sales presentations to prospective clients, meet with and entertain clients as deemed appropriate potential business from that account/client." Responsibility. "Travel locally and nationally to conduct outside calls, promote hotel, attend tradeshows, and review competition." Responsibility. "Builds and maintains strong client relationships." Responsibility. "Interacts with guests to obtain feedback on product quality, service levels and handling the complaint appropriately." Responsibility. Now "Required Skills And Abilities" heading: list of skills. "Must have the ability to communicate in English." Skill. "Self-starting personality with an even disposition." Skill. "Maintain a professional appearance and manner at all times." Skill. "Can communicate well with guests." Skill. "Must be willing to “pitch-in” and help co- workers with their job duties and be a team player." Skill. "Knowledge of a hotel structure and how all departments interact." Skill. "Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints." Skill. "Ability to move throughout the hotel to conduct site inspections." Skill. Then "Performance Standards" with bullet about Customer Satisfaction etc. That could be part of Responsibilities or maybe a separate section? It's more about expectations. Could be included under Responsibilities or maybe a separate "Performance Standards" but we only have allowed headings list; we could put under Responsibilities or maybe under Qualifications? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., not exclusive list? Probably we should stick to those. Performance Standards could be part of Responsibilities or maybe under Qualifications? I'd include under Responsibilities as it's about performance expectations. We also have "Equal Opportunity Employer..." boilerplate to remove. Now we need to decide which sections to include. We have content for About the role (description). Responsibilities (many). Skills (list). Schedule (flexible shift, weekends, holidays). Possibly Requirements? Could combine skills and requirements; but we have separate Skills heading. Could also have Requirements (maybe "Experienced using and booking into PMS systems" etc). But we can put those under Skills. The instruction: Prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Skills, Schedule. That's four sections. We must not include Benefits, Pay, Qualifications if no content. There's no explicit benefits or pay. So omit those. Now we need to format:
About the role
then...
. For lists, use- . For responsibilities we can list each as
- . For skills also list. We must preserve all substantive information; do not invent or summarize away detail. So we need to keep each bullet as is, not combine unless it's same sentence? We must not lose detail. So we need to list each responsibility as separate
- preserving the exact phrasing.
Let's extract responsibilities sentences:
From description:
- "Drive high end leisure customers to the Resort during high season and an emphasis on building occupancy during shoulder seasons travel agency community." This is a bit garbled but we keep as is.
- "The candidate must have the ability to think strategically and creatively: analyze, integrate, recommend, and take actions on agency driven initiatives." This is more about candidate ability; maybe part of About the role? But it's a requirement. Could be under Skills. However it's about ability to think strategically etc. We'll treat as Skill.
But we need to decide where each piece goes.
Better to parse: The initial "Description" paragraph includes both role description and candidate ability. We'll put that in About the role.
Then after that, we have "Responsible for agency strategies and tactics targeted to drive new customer acquisition and shift market share from competing resorts." That's a responsibility.
"Strong organizational skills including attention to detail and multitasking skills in a fast-paced environment." That's a skill/requirement.
"Experienced using and booking into PMS systems." Skill.
"Ability to manage and refine the process to address changing business needs." Skill.
"Provide current and accurate financial information, ad hoc reporting, and executive overview to Director of Sales as requested." Responsibility.
"Must be able to work a flexible shift, weekends, holidays." Schedule.
"Establish daily standard of prospecting in upper and lower funnel, to achieve shift in market mix outcome for a repositioning hotel." Responsibility.
"Maximize revenue by selling all facets of the hotel, both verbally and in written form to all potential clients." Responsibility.
"Develop and conduct persuasive site inspections and sales presentations to prospective clients, meet with and entertain clients as deemed appropriate potential business from that account/client." Responsibility.
"Travel locally and nationally to conduct outside calls, promote hotel, attend tradeshows, and review competition." Responsibility.
"Builds and maintains strong client relationships." Responsibility.
"Interacts with guests to obtain feedback on product quality, service levels and handling the complaint appropriately." Responsibility.
Now Required Skills And Abilities list:
- "Must have the ability to communicate in English." Skill.
- "Self-starting personality with an even disposition." Skill.
- "Maintain a professional appearance and manner at all times." Skill.
- "Can communicate well with guests." Skill.
- "Must be willing to “pitch-in” and help co- workers with their job duties and be a team player." Skill.
- "Knowledge of a hotel structure and how all departments interact." Skill.
- "Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints." Skill.
- "Ability to move throughout the hotel to conduct site inspections." Skill.
Performance Standards: "Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Horseshoe Bay Resort staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Horseshoe Bay Resort associate is a guest relations ambassador, every working minute of every day."
We could incorporate this as part of Responsibilities or maybe as a separate section like "Performance Standards" but not in allowed headings. Could put under Responsibilities as a bullet about customer service expectations.
We'll add a responsibility bullet: "Maintain professionalism, treat guests and associates with courtesy and respect; act as a guest relations ambassador at all times." But we must preserve the exact text; we cannot rephrase. However we can keep the paragraph as a
under Responsibilities? The instruction: Use
- for any list of duties/requirements/benefits, and
for prose. So if we have a paragraph of prose, we can use
. The performance standards is prose; we could put it as a
under Responsibilities section. But we also have many bullet-like responsibilities; we could combine them into a list. The performance standards could be a separate
after the list. Thus structure:
About the role
Drive high end leisure customers to the Resort during high season and an emphasis on building occupancy during shoulder seasons travel agency community. The candidate must have the ability to think strategically and creatively: analyze, integrate, recommend, and take actions on agency driven initiatives.
Responsibilities
- Responsible for agency strategies and tactics targeted to drive new customer acquisition and shift market share from competing resorts.
- Provide current and accurate financial information, ad hoc reporting, and executive overview to Director of Sales as requested.
- Establish daily standard of prospecting in upper and lower funnel, to achieve shift in market mix outcome for a repositioning hotel.
- Maximize revenue by selling all facets of the hotel, both verbally and in written form to all potential clients.
- Develop and conduct persuasive site inspections and sales presentations to prospective clients, meet with and entertain clients as deemed appropriate potential business from that account/client.
- Travel locally and nationally to conduct outside calls, promote hotel, attend tradeshows, and review competition.
- Builds and maintains strong client relationships.
- Interacts with guests to obtain feedback on product quality, service levels and handling the complaint appropriately.
Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Horseshoe Bay Resort staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Horseshoe Bay Resort associate is a guest relations ambassador, every working minute of every day.
Skills
- Strong organizational skills including attention to detail and multitasking skills in a fast-paced environment.
- Experienced using and booking into PMS systems.
- Ability to manage and refine the process to address changing business needs.
- Must have the ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
- Knowledge of a hotel structure and how all departments interact.
- Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints.
- Ability to move throughout the hotel to conduct site inspections.
Schedule
Must be able to work a flexible shift, weekends, holidays.
Check we didn't miss any content: The initial description also had "Drive high end leisure customers to the Resort during high season and an emphasis on building occupancy during shoulder seasons travel agency community." That's included in About the role. We omitted the phrase "travel agency community" maybe it's part of that sentence; we kept it. We omitted "The candidate must have the ability to think strategically and creatively: analyze, integrate, recommend, and take actions on agency driven initiatives." included. We omitted "Must be able to work a flexible shift, weekends, holidays." included. We
- for any list of duties/requirements/benefits, and