Jobs · Legal · California

Director of Legal Innovation & AI Enablement

RingCentral · Belmont, CA · 2 wk ago
Legal$177k–$253k/yrFull-time

About the role

RingCentral is seeking a Director of Legal Innovation & AI Enablement to lead the next phase of our legal department's evolution. The focus of this role is our sell-side and buy-side contracting processes — making them smarter, faster, and easier for everyone involved by leveraging AI and deeper integration with our commercial systems.

Responsibilities

  • Own the end-to-end improvement of the sell-side contracting process — from deal initiation in CRM through contract creation, negotiation, redline review, and execution — enabling Sales and the procurement desk to operate more efficiently with AI assistance.

  • Lead the same transformation on the buy-side, improving how vendor and procurement contracts are created, reviewed, and approved.

  • Integrate AI-powered contracting capabilities directly into the commercial systems Sales and procurement use daily, including CRM, CPQ, and ERP, ensuring a seamless and connected experience.

  • Partner with Legal to define appropriate self-service parameters, standard playbooks, and escalation thresholds so that AI-assisted contracting is both fast and legally sound.

  • Maintain fluency in QTC systems, contract integrations, and related data flows.

  • Partner with IT, procurement, and business teams to introduce AI-powered solutions.

  • Lead change management and drive user adoption across all legal tech tools.

  • Define and track success metrics for efficiency, compliance, ROI, and AI impact.

  • Build dashboards and analytics to measure cycle time, tool adoption, and performance.

  • Establish feedback loops to drive ongoing optimization of the legal tech ecosystem.

Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Project Management, or related field.

  • 10+ years in legal innovation, product management, legal operations, or a tech-forward in-house/law firm environment.

  • Deep, current knowledge of the AI tools available for contract drafting, redline review, and negotiation — and a track record of deploying them, not just evaluating them.

  • Experience improving sell-side or buy-side commercial workflows, specifically reducing legal bottlenecks in the contract creation, negotiation, and approval process.

  • Ability to design and implement AI-assisted self-service contracting for Sales and procurement teams, with appropriate legal guardrails.

  • Experience identifying where custom AI agents or automations can fill gaps that commercial tools cannot.

  • Hands-on experience with CLM platforms (e.g., DocuSign CLM, Ironclad, Agiloft, SpotDraft) and their integration with CRM and ERP systems.

  • Experience with Salesforce and Quote-to-Cash systems, including quoting, billing, discounting, and product catalog flows.

  • Understanding of redlining, versioning, and legal approval workflows.

  • Proficiency building dashboards and analytics to track cycle time, adoption, and ROI.

  • Track record running tool evaluations, pilots, and POC programs with clear success criteria.

  • Demonstrated ability to drive cross-functional programs to completion — not just to alignment.

  • Strong communication, stakeholder alignment, and cross-functional leadership skills.

Preferred Experience

  • Experience in high-growth SaaS or technology companies.

  • Deep understanding of data privacy, regulatory compliance, and legal security standards.

  • Familiarity with platforms such as LinkSquares, Lexion, or Harvey.ai.

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