Director of IT

Key Responsibilities

• IT Leadership and Strategy
• Develop and implement IT strategies aligned with the company's scaling goals.
• Lead and manage the IT team, fostering a culture of excellence and continuous improvement.
• Oversee the design, implementation, and maintenance of the company's cloud infrastructure and set it up as a service for the organizations.
• Networking and Infrastructure
• Ensure the reliability, security, and efficiency of our networking systems.
• Manage network configuration, performance monitoring, and troubleshooting.
• Oversee the setup, configuration, and maintenance of servers, storage, and other infrastructure components.
• Implement and manage disaster recovery and business continuity plans.
• AWS Cloud Management
• Design and manage AWS cloud infrastructure, ensuring scalability, performance, and security.
• Oversee the strategy, deployment and management of AWS services, including EC2, S3, RDS, and VPC.
• Optimize cloud resources for cost-efficiency and performance.
• Implement and manage cloud security policies and procedures.
• Security and Compliance
• Ensure IT security measures are in place and regularly updated to protect against data breaches and cyber threats.
• Ensure compliance with industry standards and regulations, including HIPAA, SOC 2 and other relevant guidelines.
• Conduct regular security audits and vulnerability assessments.
• Project Management
• Lead IT projects from conception through completion, ensuring they are delivered on time and within budget.
• Collaborate with cross-functional teams to support IT needs for various initiatives.
• Manage vendor relationships and negotiate contracts for IT services and products.
• Support and Maintenance
• Oversee the IT support function to ensure timely resolution of technical issues and maintain a high standard of service satisfaction.
• Maintain an inventory of IT assets and manage lifecycle processes.
• Implement IT policies and procedures, ensuring staff adherence.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field. A Master's degree is a plus.
• Minimum of 8 years of experience in IT, with at least 3 years in a managerial or leadership role.
• Extensive experience with networking technologies, infrastructure management, and AWS cloud services.
• Proficiency in networking technologies (LAN, WAN, VPN, firewall, etc.).
• Strong knowledge of server and storage systems, virtualization, and data centers.
• Expertise in AWS services, architecture, and best practices.
• Experience with IT security protocols and compliance standards, SOC 2 preferred.
• Excellent leadership and team management skills.
• Strong problem-solving and decision-making abilities.
• Effective communication and interpersonal skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.