Director of IT

About the role

This role is important as it owns delivery across the company's highest-visibility technology initiatives, ensuring projects land on time and on budget after a period of significant investment in new platforms. Directs the ERP implementation from the IT side, managing system integrations, vendor relationships, and cross-functional impacts in partnership with the finance organization.

Responsibilities

• Oversees infrastructure, store systems across ~90 locations, corporate applications, and the development environment supporting multiple business entities
• Serves as the subject matter expert for point-of-sale technologies, guiding upgrades, new implementations, and the platform's continued development for external customers
• Powers the ERP implementation from the IT side, managing system integrations, vendor relationships, and cross-functional impacts in partnership with the finance organization
• Partners with the fractional Chief Security Officer to protect company systems and data in an environment where security vigilance is an operational reality
• Ensures business continuity and disaster recovery readiness for a distributed, always-open retail operation
• Builds credibility and alignment across a long-tenured organization where technology decisions touch every department, from the field to the home office

Requirements

• 10+ years managing information technology functions, with at least 5 years leading and developing technical teams
• Proven project delivery track record: this organization is specifically seeking a leader who ships on time and on budget, with disciplined project governance and vendor management
• ERP implementation experience strongly preferred, ideally including system selection, integration, and cross-functional rollout; NetSuite exposure is a plus
• Multi-location retail technology experience with point-of-sale systems required; comfort supporting distributed store environments at scale

Qualifications

• Hands-on leadership style suited to a lean team in a mid-sized organization: strategic enough to own the roadmap, practical enough to stay close to the work
• Strong communication and consensus-building skills for an environment rich in institutional knowledge, where buy-in matters as much as authority

Skills

• Bachelor's degree in information technology, computer science, or a related field required

Benefits

The stability of a profitable, privately held company combined with the pace and ambition of an organization actively investing in its technology future.

Pay

Competitive compensation package including annual bonus opportunity

Schedule

N/A