Director of Intergovernmental Affairs

The New York City Department of Sanitation (DSNY) keeps New York City clean, safe, and healthy by collecting, recycling, and disposing of waste, cleaning City streets and vacant lots, and clearing snow and ice. DSNY is the nation's largest municipal sanitation agency, with nearly 10,000 employees, 59 district garages, and a fleet of more than 5,000 trucks, cars, and other types of equipment. The Department clears litter, snow, and ice from approximately 6,500 miles of City streets and removes debris from vacant lots as well as abandoned vehicles from City streets. The Bureau of Public Affairs is responsible for communicating DSNY’s policies, procedures, and services to all internal and external audiences and engaging with all New Yorkers to keep NYC clean. Responsibilities DSNY is seeking a Director of Intergovernmental Affairs (IGA) to join the Bureau of Public Affairs. Reporting to the Assistant Commissioner of Mass Engagement, with varying degrees of latitude for independent initiative, judgment and decision making, the successful candidate will lead DSNY’s engagement with City, State and Federal elected officials to share information about our work and ensure responsive, consistent, and high-quality service delivery. Responsibilities include: Implementing strategies that improve public awareness of, engagement with, and participation in Sanitation programs and services in coordination with executive staff. Regularly representing the agency in community forums, town halls, walkthroughs, and other public meetings. Overseeing event request coordination, prioritization, and scheduling process with other Mass Engagement unit staff. Managing official correspondence with elected officials in a prompt and responsive manner. Building close working relationships with Deputy Commissioners and program leads across DSNY to ensure the agency’s IGA and community engagement strategy informs and connect to agency programming. Preparing the Commissioner and staff for legislative and budget hearings, meetings and other interactions in coordination with the Office of Policy and Planning, the Executive Director of Legislative Affairs and other teams. Providing elected officials with clear, timely, actionable and strategic communication regarding DSNY programs, services and priorities and work with their offices to distribute such communications to the wider public. Working with State and Local elected officials to maximize discretionary funding allocations to DSNY programs and ensure prompt, responsive implementation of such allocations. Resolving and responding to constituent inquiries and complaints via phone and email in a timely manner, ensuring accurate resolution. Supervising and coordinating the activities of staff assigned to work on specific initiatives. Supporting other Bureau functions and priorities as needed. Title Informaiton Candidates should be permanent Administrative Community Relations Specialist or should have taken and passed exam #6002. Candidates serving in similar titles may apply. ADMINISTRATIVE COMMUNITY RELAT - 10022 Minimum Qualifications A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above. Preferred Skills Preferred Skills - Established experience as a liaison with elected officials, other NYC agencies, community boards and/or community-based organizations. - Ability to interact with Mayoral, State, Federal, & other city agencies professionally. - Ability to juggle and prioritize multiple tasks, meet deadlines, and maintain confidentiality when applicable. - Ability to work collaboratively with policy, communications, operations, and leadership teams on all efforts. - Ability to be flexible with work schedule to accommodate the needs of the Bureau. - Experience with community engagement, public outreach, and education. - Strong communications skills: ability to tailor complex messages to diverse audiences. - Knowledge and interest in Department of Sanitation waste and recycling programs and sustainability initiatives. - Strong administrative, organizational, interpersonal, writing, and data management skills. - Proficiency in use of word processing and data management applications including MS Word, Excel, and PowerPoint. - In addition to English, fluency in a foreign language including, but not limited to: Spanish, Chinese, Russian, Korean, Haitian Creole, Arabic, Bengali, Hindi, Urdu, and Hebrew. - VALID NYS Driver’s License. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. , $110,000.00 – $120,000.00