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Director of Integration, Care Management

Essen Health Care · Bronx, NY · 5 mo ago
Business DevelopmentFull-time

Position Title

The Director of Integration, Care Management

Reporting to

Senior Vice President, Operations

About the Role

The Director of Integration, Care Management will lead the planning and execution of integration initiatives across Essen Health Care’s Care Management Division. This role is responsible for managing complex projects that bring together clinical operations, partnerships, technology, and workflows to ensure successful onboarding of new partners, programs, and service lines.

Responsibilities

  • Lead end-to-end integration projects for new Care Management partners, programs, and operational initiatives

  • Develop detailed project plans, timelines, milestones, and deliverables

  • Ensure successful implementation of workflows, staffing models, systems, and reporting structures

  • Identify risks, dependencies, and mitigation strategies to keep projects on track

  • Translate strategic goals into executable operational plans

  • Standardize onboarding and integration processes for new partners and care management programs

  • Ensure alignment between clinical operations, compliance, and performance expectations

  • Monitor post-integration performance and address operational gaps

  • Partner with Clinical Leadership, IT, Compliance, Finance, HR, and Operations to ensure seamless integration

  • Facilitate regular project meetings, updates, and stakeholder communications

  • Drive accountability across workstreams and ensure deadlines are met

  • Develop scalable integration frameworks and best practices

  • Continuously improve workflows for care management delivery and partner engagement

  • Leverage data and performance metrics to inform decision-making

Requirements

  • 5-7+ years of experience in healthcare operations, project management, or care management integration

  • Proven experience leading complex, cross-functional projects in healthcare environments

  • Strong understanding of care management, population health, or value-based care models

  • Experience working with Medicaid managed care and regulatory frameworks preferred

  • Excellent organizational, communication, and stakeholder management skills

  • Bachelor’s degree required; Master’s degree (MBA, MHA, MPH) preferred

  • PMP or formal project management training strongly preferred

  • Experience integrating new healthcare partners or service lines

  • Background in scaling healthcare operations across multiple sites

  • Familiarity with clinical workflows, EHRs, and care management platforms

  • Knowledge of NYC/Bronx healthcare market

Qualifications

  • Desire to work in and serve an ethnically diverse population

Skills

  • Project Leadership & Execution

  • Strategic Planning & Operational Integration

  • Change Management

  • Cross-Functional Collaboration

  • Data-Driven Decision Making

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