Director of Individual Giving

About the role

The Individual Giving Director is a strategic leader on the Goodwill Foundation team, responsible for developing and executing a comprehensive individual giving strategy that advances the mission of Goodwill Legacy Group.

Responsibilities

• Develops and manages a portfolio of individual donors and prospects, with primary responsibility for cultivating, soliciting, and stewarding annual and major gift support.
• Identifies, researches, qualifies, and strategically engages new donor prospects, expanding the Foundation's pipeline as organizational growth and mergers create new philanthropic opportunities.
• Leads the Foundation's Moves Management strategy and process in partnership with the CEO, Senior Vice President of the Foundation, and Senior Director of Philanthropy, ensuring coordinated donor engagement and maximizing fundraising outcomes.
• Collaborates with the Data Team to ensure accurate donor records, timely gift processing, meaningful stewardship, and actionable fundraising reporting.
• Oversees donor relationship management within Salesforce and other fundraising systems, maintaining the integrity of donor data and portfolio activity.
• Leads strategic Foundation initiatives and special projects that strengthen donor stewardship, engagement, retention, and overall fundraising performance.
• Serves as a knowledgeable ambassador for Goodwill Legacy Group by developing a deep understanding of its mission, programs, and community impact and effectively communicating that value to donors, volunteers, and community partners.
• Maintains a deep understanding of the organization's mission, programs, and community impact and effectively communicates that value to donors, volunteers, and community partners.
• Maintains a deep understanding of the organization's mission, programs, and community impact and effectively communicates that value to donors, volunteers, and community partners.

Requirements

• Industry Expertise - Demonstrated success in developing, cultivating, soliciting, and stewarding individual donors, including annual and major gifts. Experience managing a donor portfolio, achieving fundraising goals, and developing strategies that grow philanthropic support. Knowledge of donor-centered fundraising principles and best practices.
• Building Collaborative Relationships - Skilled in developing and managing donor relationships through all stages of the donor cycle, with a proven ability to secure philanthropic support. Develops, maintains, and strengthens partnerships at all levels with others inside or outside the organization who can provide information, assistance, and support. Is able to receive as well as provide feedback to improve performance or processes; builds and maintains customer satisfaction.
• Project & Portfolio Management - Successfully manages multiple priorities, donor portfolios, fundraising initiatives, and special projects while meeting deadlines and maintaining a high level of organization and attention to detail.
• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend others' needs. Delivers information in person, in writing, and in a digital world.
• Liaison - Acts as the internal and external communicator who facilitates a close working relationship between people or organizations. Listens to the specific needs and desires of potential donors and volunteers, and crafts partnerships that serve the donor and organization in equal portions.
• Technical Knowledge - Has proficient knowledge of G Suite, MS Office, database mining and management, and Internet searching. Prior Raiser’s Edge and/or Salesforce knowledge is an additional plus.
• Integrity and Confidentiality - Demonstrates the highest standards of ethics, professionalism, and stewardship. Maintains confidentiality of donor and organizational information, exercises sound judgment, and consistently models Goodwill's values in all interactions.

Other Requirements

• Ability to occasionally work a flexible schedule beyond normal business hours.
• Travel - Is willing to travel to meet donors’/prospects at locations convenient to them and to represent the Foundation at donor events.