Director of HR Operations

About you

Are you a strategic and operational HR leader who thrives on building scalable systems, improving service delivery, and creating efficient processes that support business growth? Do you enjoy leveraging technology, data, and continuous improvement to enhance the associate experience and drive organizational effectiveness? If you are passionate about creating high-performing HR operations, leading teams, and delivering measurable business results, then this opportunity may be the perfect fit.

What we can offer you

• We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work.
• Our compensation and benefits package not only supports our associates and their families but benefits local communities and communities around the world.
• Industry-leading performance-based bonus program
• Employee Stock Ownership Plan (ESOP)
• Traditional and Roth 401(k)
• Tuition reimbursement for associates
• Scholarship for associates’ children up to $28,000 per child
• One-month paid sabbatical after every five years of employment, plus $5,000 for travel
• One-week paid volunteer leave each year
• 100% charitable match
• Medical, dental, and vision insurance coverage
• 100% paid 12-week maternity leave

At ARCO

We are dedicated to the well-being of our associates and are proud to be consistently recognized as a Best Place to Work. We are also an equal opportunity employer, and all qualified applicants will receive consideration for employment.

Necessary Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field required
• Master’s degree or MBA preferred
• SHRM-SCP, SPHR, or equivalent senior HR certification preferred
• 8-10 years of progressive Human Resources experience
• Minimum 4 years of leadership experience in HR Operations, Shared Services, HR Technology, or related functions
• Demonstrated experience serving as a business owner for enterprise HRIS platforms such as Workday, UKG, SAP SuccessFactors, ADP Workforce Now, Dayforce, or similar systems
• Experience managing HR service delivery models, shared services, case management systems, and SLAs
• Overseeing HR compliance programs and regulatory reporting requirements
• Strong understanding of HR technology, data governance, reporting, and analytics
• Prioritizing project management and process improvement expertise
• Excellent communication, presentation, and relationship management skills
• Strong business acumen and strategic thinking capabilities
• Demonstrated ability to lead change and drive organizational adoption
• Highly organized with exceptional analytical, problem-solving, and leadership skills
• Proficiency with Microsoft Office and HR technology platforms