Director of Home Care & Residential Services - RN

Key Responsibilities

• Oversee all aspects of home care operations: staffing, scheduling, compliance, client intake, care management, and client satisfaction
• Lead the development, implementation, and continuous improvement of caregiver training, onboarding, and retention strategies
• Manage and coach office staff, Client Care Managers, and caregivers; conduct performance evaluations and provide ongoing feedback
• Lead the planning, licensing, and operational launch of a new 16-bed residential assisted living home in 2025
• Maintain strong relationships with clients, families, caregivers, and community partners
• Monitor and report on Key Performance Indicators (KPIs) to ensure service quality, financial performance, and team engagement
• Ensure regulatory compliance across all services (home care and residential), including licensure, inspections, and standards of care
• Manage financial performance including budget oversight, billing, payroll, and vendor coordination
• Respond to on-call evening and weekend demands as part of a shared leadership rotation

Qualifications

• Bachelor's degree in Business Administration, Healthcare Management, or a related field required
• Minimum 5 years of leadership experience in home care, senior living, hospice, or a healthcare operations setting
• Proven track record in staff development, compliance oversight, and financial management
• Experience with scheduling platforms, CRM/EMR systems, and Microsoft Office
• Strong leadership presence, high emotional intelligence, and ability to manage change
• Clear and professional communication skills, both written and verbal
• Ability to problem-solve, think critically, and make informed decisions
• Must have reliable transportation and be available to support the business outside standard office hours when needed

Benefits

Competitive salary with performance-based bonus potential
401(k) retirement plan
Paid time off and holidays
Supportive leadership team and positive workplace culture
A meaningful opportunity to lead a mission-driven organization and expand your impact in senior care

Pay

Details about pay will be provided upon interview.

Schedule

Details about schedule will be provided upon interview.