Director of Graduate Enrollment Management

Position Summary

The Director of Graduate Enrollment Management provides strategic and operational leadership for the graduate enrollment enterprise. This role includes leading enrollment forecasting, establishing and monitoring key performance indicators, partnering with marketing and communications, overseeing prospective student advising and engagement, managing admissions operations, systems, and reporting, and leading and developing the graduate enrollment management team.

Position Responsibilities

• Strategic Enrollment Leadership:

  • Lead enrollment forecasting, including funnel projections, program mix assumptions, scholarship strategy, and net tuition estimates.
  • Contribute to the school’s annual budget planning process, collaborating with the Executive Director of Recruitment and Partnerships on recruitment activity assumptions.
  • Establish and monitor key performance indicators across the portfolio, including inquiries, applications, admits, deposits, and enrollments.
  • Maintain competitive program positioning by monitoring market conditions, competitor activity, and enrollment trends.
  • Partner with Marketing and Communications on campaign planning and program positioning, ensuring timely, accurate program information.

• Student Engagement and Enrollment Communications:

  • Oversee prospective student advising and engagement from inquiry through deposit.
  • Oversee communication workflows across various platforms, ensuring strategies align with enrollment goals.
  • Develop engagement approaches to help applicants make informed enrollment decisions.
  • Collaborate with academic and administrative offices to support coordinated enrollment operations.

• Admissions Operations, Systems, and Reporting:

  • Lead admissions operations and application review, including document collection, transcript review, workflow management, applicant follow-up, and decision timeliness.
  • Oversee CRM administration, enrollment systems, workflow optimization, and automation.
  • Use CRM reporting and enrollment analytics to monitor funnel performance and support decision-making.
  • Provide regular enrollment updates and strategic analyses to university leadership.

• Team Leadership:

  • Lead and develop the graduate enrollment management team, including admissions specialists, call center staff, enrollment communications staff, admissions operations staff, and part-time staff.
  • Set clear operational standards and accountability measures related to applicant engagement, responsiveness, follow-up, and conversion.
  • Support onboarding and ongoing staff development.

Experience & Educational Background

• Master’s degree required

• Minimum of five years of progressive experience in graduate admissions, enrollment management, or a closely related field, including senior or leadership responsibility; experience in a multi-program or multi-campus environment preferred.

• Demonstrated experience managing and developing teams, including hiring, coaching, and performance management.

• Experience developing and executing enrollment strategy, including goal-setting, funnel management, and data-informed decision-making.

• Familiarity with call center operations and enrollment communications platforms, including CRM systems (e.g., Salesforce, HubSpot, or equivalent), email automation, and digital engagement tools.

Skills and Competencies

• Strategic thinker with the ability to translate enrollment goals into clear operational plans and hold a team accountable for results.

• Exceptional interpersonal and communication skills; able to build trust with prospective students, academic partners, staff, and university leadership.

• Strong data literacy — comfortable reading enrollment reports, identifying trends, and translating findings for a range of audiences.

• Knowledge of graduate financing, including financial aid, scholarships, and employer-sponsored tuition programs.

• Proficiency with CRM systems, virtual communication platforms, and digital enrollment tools; comfortable experimenting with and applying new tools, including AI applications.

• Ability to manage a complex, multi-stakeholder portfolio with competing priorities, exercising sound judgment and follow-through independently.

• Commitment to student success, equity, and a candidate experience that is welcoming, informed, and efficient.

About Us

ABOUT THE KATZ SCHOOL: The Katz School of Science and Health, with 1300 master’s and doctoral students, is now the largest graduate school at Yeshiva University. Located in the heart of New York City, Yeshiva University is a US News and World Report Top 100 University. We are research scientists, tech builders and entrepreneurs, and patient-centered clinicians working on problems that matter. We focus on industry sectors that are central to the modern economy: Artificial Intelligence, Biotechnology, Computer Science, Cybersecurity, Data Analytics, Digital Media, and Fintech, as well as Physician Assistant Studies, Nursing, Occupational Therapy, and Speech-Language Pathology. Katz School faculty take an interdisciplinary approach to research and education, fostering the creativity, collaborative thinking and builder mindset required to take on today’s toughest problems. Over the last five years, we have launched ten master’s and doctoral programs with 92% graduation rates, 100% licensure pass rates, 95% post-graduation employment in high-paying careers, and students and alumni from over 30 countries. The Katz School is a close-knit community with a big network, nestled in the heart of a big city. We are global in reach, with faculty and students from across the United States and around the world—and also deeply embedded in New York City’s rich professional and social fabric. With a vibrant campus life and city at our fingertips, the Katz School is where bold, purpose-driven people come to create, connect and explore. Read about projects at Katz.

ABOUT YESHIVA UNIVERSITY: The mission of Yeshiva University — the world’s flagship Jewish university — is to educate, empower and inspire our students to become the next generation of leaders, guided at all times by our core values. We do this through a transformative, world-class, and interdisciplinary education that is deep and broad and that cultivates in our students a sense of meaning, purpose and drive to make the world a better place — for themselves and for future generations.

Equal Employment Opportunity

Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state or local laws.