Jobs · Engineering · New York

Director of Forward Deployed Engineering, NORAM

Taktile · New York, NY · 1 mo ago
On-siteEngineering$300k–$360k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. The posting includes: description of role (About the role?), responsibilities (What You'll Do), About You (requirements/qualifications/skills), Ideal Qualifications (but Not Required) (maybe qualifications), What we offer (benefits), Compensation Range (pay). No schedule mentioned. So we should include sections: About the role (maybe intro paragraph), Responsibilities, Requirements (maybe combine About You and Ideal Qualifications?), Skills (maybe technical skills), Benefits, Pay. We must not repeat job title as heading. Use

for each section heading. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO etc. The posting includes a lot of legal privacy text, stance, about us, about your employment, privacy, etc. Those should be removed. Also remove "Our Stance", "About Us", "About Your Employment", "Your Privacy", etc. Also remove "Compensation Range: $300K - $360K" is pay info, keep that. We need to extract substantive content: Intro paragraph: "Taktile is building the infrastructure that enables financial institutions to become truly AI-native. As our customer base grows, we're looking for a Director of Forward Deployed Engineering to lead our NORAM FDE organization and scale how we deliver complex AI and decisioning solutions into production. This is a hands-on leadership role for someone who has led teams of Forward Deployed, Implementation, or Delivery Engineers through complex enterprise deployments. You’ll lead a team of 15-20 FDEs while also acting as a senior technical leader on our most challenging customer engagements. You’ll help define the operating model, tooling, and standards that allow an FDE-led delivery organization to move quickly while consistently delivering production-grade solutions and measurable customer value." That's About the role. Responsibilities: Under "What You'll Do As Director, Forward Deployed Engineering". Then bullet list: As a coach: Lead a team of 15-20 FDEs in our NORAM region to ensure signed contracts are delivered in production with solid, measurable business value. Own the Quarterly Go-live ARR metric for NORAM region. Own team operations e.g. monitor signed contracts backlog, manage implementation pipeline, assign project staffing, monitor team capacity, review project milestones, evaluate and sign off project outcomes, etc. Scale our FDE-led delivery motion by working closely with Engineering and Product teams to build and maintain the FDE tooling library and ensure flexibility, reusability, and maintainability in the FDE operating system layer. Advocate for your team's priorities with Product and Engineering leaders, securing the resources to unblock and accelerate key implementations. Hire and develop FDEs to keep pace with the business. As a player: Act as principal FDE and solution architect on our most complex deployments, owning enterprise, production-grade design. Bring technical expertise and authority to lead problem solving sessions with customers' technical teams and Taktile internal engineering teams. Provide sharp signal on product-market fit, product gaps, and enhancements back to Product and Engineering. Remain genuinely hands-on - platform configuration, AI-agent training and evals- and step into delivery work when a project needs it. We can format as list items. Requirements/Qualifications/Skills: The "About You" section includes many bullet-like statements: You, first and foremost, truly believe in the FDE-led AI delivery motion... You want to be part of building and running an industry-best FDE team... You have 10+ years of experience as an Implementation Engineer, Forward Deployed Engineer, Solution Engineer or an equivalent position within a B2B SaaS company. You've led large, multi-quarter enterprise implementations- seven-figure ARR, staffed by cross-functional teams. You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. You've managed a team (5+ reports) and can grow one. You're still sharp in production Python and SQL, and fluent with REST APIs, batch data pipelines, and data-warehouse integrations. You're bilingual in tech and business: you go deep with engineers and talk value and trade-offs with executives. You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to advocate for customers' successes while maintaining Taktile solution and system principles. You can work from our NYC office at least three days per week. Ideal Qualifications (but Not Required): bullet list: You have experience in building AI applications within financial services. You have experience in applying and optimizing statistical and machine learning models to solve business problems. You have first hand experience in at least one of our core use cases: business onboarding, business loan underwriting, insurance claim processing, and financial crime / fraud / AML investigation. You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). We could combine Requirements (mandatory) and Qualifications (preferred) maybe separate sections: Requirements (mandatory) and Qualifications (preferred). Skills could be technical skills: production Python, SQL, REST APIs, batch data pipelines, data-warehouse integrations. But we must not create sections with filler. We have content for each. Benefits: "What we offer" paragraph: Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. Make an impact and meaningfully shape an early-stage company. Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. Receive a top-of-market equity and cash compensation package. Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. Use the equipment of your choice including meaningful home office set-up. That's benefits. Pay: "Compensation Range: $300K - $360K". That's pay. Schedule: Not mentioned, so omit. Now produce HTML fragment with headings

    and content. We need to use
    • for any list of duties/requirements/benefits. For responsibilities we can list each bullet as
    • . For requirements we can list each bullet as
    • . For ideal qualifications maybe as
    • under Qualifications. For skills maybe as
    • . For benefits as
    • . We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the exact phrasing? We can keep the substance but not necessarily verbatim? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we should keep the details, not omit any. We can rephrase slightly but must keep all info. Safer to keep the sentences as they are, maybe split into list items. Let's extract each bullet: Responsibilities list: - Lead a team of 15-20 FDEs in our NORAM region to ensure signed contracts are delivered in production with solid, measurable business value. - Own the Quarterly Go-live ARR metric for NORAM region. - Own team operations e.g. monitor signed contracts backlog, manage implementation pipeline, assign project staffing, monitor team capacity, review project milestones, evaluate and sign off project outcomes, etc. - Scale our FDE-led delivery motion by working closely with Engineering and Product teams to build and maintain the FDE tooling library and ensure flexibility, reusability, and maintainability in the FDE operating system layer. - Advocate for your team's priorities with Product and Engineering leaders, securing the resources to unblock and accelerate key implementations. - Hire and develop FDEs to keep pace with the business. - Act as principal FDE and solution architect on our most complex deployments, owning enterprise, production-grade design. - Bring technical expertise and authority to lead problem solving sessions with customers' technical teams and Taktile internal engineering teams. - Provide sharp signal on product-market fit, product gaps, and enhancements back to Product and Engineering. - Remain genuinely hands-on - platform configuration, AI-agent training and evals- and step into delivery work when a project needs it. That's all. Requirements (mandatory) from About You: - You, first and foremost, truly believe in the FDE-led AI delivery motion. - You want to be part of building and running an industry-best FDE team that implement enterprise production-grade AI solutions highly efficiently and at-scale. - You have 10+ years of experience as an Implementation Engineer, Forward Deployed Engineer, Solution Engineer or an equivalent position within a B2B SaaS company. - You've led large, multi-quarter enterprise implementations- seven-figure ARR, staffed by cross-functional teams. - You have strong technical background, preferred in fields such as Computer Science, Mathematics, Software Engineering, Physics, and Data Science. - You've managed a team (5+ reports) and can grow one. - You're still sharp in production Python and SQL, and fluent with REST APIs, batch data pipelines, and data-warehouse integrations. - You're bilingual in tech and business: you go deep with engineers and talk value and trade-offs with executives. - You're collaborative, curious, and low-ego- you work well across product, engineering, and GTM teams, and you bring a genuine desire to advocate for customers' successes while maintaining Taktile solution and system principles. - You can work from our NYC office at least three days per week. Ideal Qualifications (preferred): - You have experience in building AI applications within financial services. - You have experience in applying and optimizing statistical and machine learning models to solve business problems. - You have first hand experience in at least one of our core use cases: business onboarding, business loan underwriting, insurance claim processing, and financial crime / fraud / AML investigation. - You have experience with at least one of the major cloud platforms (AWS, Azure, GCP). Skills: Could be derived from requirements: production Python, SQL, REST APIs, batch data pipelines, data-warehouse integrations. Also maybe technical background fields. But we can list them as skills. Benefits list from "What we offer": - Work with colleagues that lift you up, challenge you, celebrate you and help you grow. - We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. - If you are similarly capable, caring, and driven, you'll find yourself at home here. - Make an impact and meaningfully shape an early-stage company. - Experience a truly flat hierarchy and communicate directly with founding team members. - Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. - Learn from experienced mentors and achieve tremendous personal and professional growth. - Get to know and leverage our network of leading tech investors and advisors around the globe. - Receive a top-of-market equity and cash compensation package. - Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. - Use the equipment of your choice including meaningful home office set-up. Pay: Compensation Range: $300K - $360K. Now produce HTML. We need a section for About the role (intro paragraph). That can be a

      . Then Responsibilities

      with
        . Then Requirements

        with
          (maybe split into Mandatory Requirements and Preferred Qualifications? But we can combine? The instruction: prefer a few substantive sections over many thin ones. Could have Requirements (mandatory) and Qualifications (pre

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