Director of Food & Beverage

About the role

The Director of Food & Beverage will thrive in a fast-paced environment, managing multiple tasks and projects with flair, efficiency, and independence. Reporting to the General Manager and part of the Executive Committee, they will be responsible for maintaining the F&B operation, upholding service standards, and owning the P&L lifecycle.

Responsibilities

• Responsible for maintaining the Ned's Club food and beverage operation in conjunction with the General Manager.
• Create an approachable yet elevated atmosphere for members, guests, and staff within various spaces.
• Manage payroll/labor, budgets, and revenue, and develop systems for efficient and effective service standards.
• Collaborate with other departments to ensure all member and guest experiences are supported.
• Identify talent gaps, attract/acquire talent, and support new hire on-boarding and training.
• Develop innovative revenue channels and partner with membership to gather feedback and develop initiatives.
• Partner with the Executive Chef to align with vision and expectation on service deliverables.
• Handle guest service enhancements and resolve glitches, train the team on Medallia scores, and maintain high guest satisfaction scores.
• Manage expectations on sponsorship and brand alignment, and work closely with the sponsorship team.
• Able to work various shifts to support the operation during peak hours and special events.
• Able to stand for long periods of time and lift a minimum of 35 pounds.

Requirements

The ideal candidate will have a proven track record in a similar role, with a strong background in food and beverage operations, leadership, and collaboration. They should have excellent communication skills, a passion for hospitality, and the ability to work independently and collaboratively.

Qualifications

• Bachelor's degree in hospitality management, business administration, or a related field.
• Minimum of 5 years of experience in a leadership position within the food and beverage industry.
• Proven ability to manage a team and develop systems for efficient and effective service standards.
• Experience with financial management, budgeting, and forecasting.
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with colleagues, members, and guests.
• Ability to work flexible hours, including evenings and weekends.
• Passion for hospitality and a commitment to delivering exceptional service.

Skills

• Leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Strong organizational and problem-solving skills.
• Knowledge of food and beverage operations and trends.
• Ability to handle guest service enhancements and resolve glitches.

Benefits

• Salary range of $160,000 to $195,000 per year based on experience & qualifications.
• Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance.
• Complimentary meals in our friendly team restaurant.
• Exciting learning and development programs to help progress your career.
• Exclusive rates with our Line & Saguaro hotels for stays and dining, exclusive rates for your family and friends for hotel stays.
• Paid time off to include vacation, holidays, sick, etc…
• 401k matching.
• Employee assistance program – advice and support.
• Reward and recognition initiatives.

Pay

$160,000 to $195,000 per year based on experience & qualifications.

Schedule

Variety of shifts to support the operation during peak hours and special events.