Director of Food & Beverage

About the Role

This position serves as an extension of the Guidance Team during the late afternoon and evening operation, providing visible hotel-wide leadership across the property. The role helps oversee the overall hotel operation during the PM shift, supports cross-departmental coordination, reinforces service standards, addresses operational challenges in real time, and ensures a seamless guest and team member experience.

Expected Operation Presence: Wednesday to Sunday to support afternoon and late-night operations.

Responsibilities

• Champion thoughtful ingredients and extraordinary service to execute exquisite guest experiences.
• Lead, motivate, and elevate a high-performing Food & Beverage team.
• Cultivate an environment of learning, growth, and accountability.
• Anticipate obstacles and implement quick, effective solutions.
• Work alongside the team to achieve operational excellence.
• Oversee high-volume, multi-outlet Food & Beverage operations with strong financial accountability.
• Manage budgets, forecasting, labor, profit and loss statements, purchasing controls, and operational planning.
• Uphold luxury guest expectations, VIP service, event execution, and brand-driven hospitality.
• Ensure compliance with food safety, sanitation standards, liquor laws, and operational regulations.
• Serve as a visible, credible hotel leader during evening operations, representing the Executive Committee with professionalism.

Requirements

• College degree in Hospitality Management, Business Administration, or a related field preferred; equivalent experience may be considered.
• Minimum 10 years of progressive Food & Beverage experience, with at least 5 years in a senior leadership role within a luxury hotel and lifestyle hospitality environment.
• Proven experience managing high-volume, multi-outlet Food & Beverage operations.
• Strong working knowledge of budgets, forecasting, labor management, and profit and loss statements.
• Demonstrated ability to lead large, diverse teams and foster a culture of accountability, collaboration, development, and service excellence.
• Strong understanding of luxury guest expectations and VIP service.
• Ability to communicate effectively in English with guests, management, and team members.
• Ability to work well under pressure and make sound decisions in a fast-paced environment.
• Proficiency in Microsoft Office, POS systems, and hotel operating systems.
• Flexibility to meet the demands of a 24-hour operation.

About Us

As a mission-driven company, our purpose guides everything we do. It impacts the lives of our team members, drives guest experiences, builds community with like-minded travelers, and cares for the planet. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.