Director of Food & Beverage

About the role

The Director of Food & Beverage is a strategic executive leader responsible for driving the vision, financial performance, and operational excellence of the Food & Beverage division. This role oversees all dining outlets, banquet operations, lounges, and in-room dining, ensuring a world-class guest experience while aligning with the hotel’s overall business objectives.

Responsibilities

• Partner with the General Manager and executive team to develop and execute a strategic plan for the Food & Beverage division, aligning with overall hotel goals.
• Lead, mentor, and develop a high-performing Food & Beverage leadership team, fostering a culture of excellence, collaboration, and innovation.
• Lead budgeting and financial forecasting, ensuring food and beverage costs, payroll, and overhead expenses meet or exceed budgeted expectations.
• Analyze financial performance metrics, identify revenue growth opportunities, and implement cost control measures to maximize profitability.
• Oversee menu engineering, pricing strategies, and competitive market analysis to drive sales and optimize margins.
• Monitor and report on financial variances, providing data-driven recommendations for continuous improvement.
• Ensure the seamless execution of all food and beverage operations, delivering exceptional guest experiences across all outlets and banquet functions.
• Establish and uphold service standards that reflect luxury hospitality expectations, ensuring consistency, efficiency, and guest satisfaction.
• Stay ahead of industry trends and market demands, implementing innovative food and beverage experiences that enhance the property’s reputation.
• Drive initiatives to improve quality, sustainability, and operational efficiencies across all dining venues.
• Oversee recruitment and retention strategies to attract top talent and ensure a strong leadership pipeline.
• Ensure compliance with labor laws and employment regulations, maintaining a positive and productive work environment.
• Champion professional development programs and succession planning initiatives to strengthen internal talent.

Qualifications

• Minimum of 5 years of experience in a Director of Food & Beverage role with a strong understanding of current industry trends and operational best practices.
• Bachelor’s degree in hospitality management, Business, or a related field (or equivalent experience) preferred.
• Proven experience in high-volume hotel or resort operations
• Strong financial acumen, including expertise in food and beverage cost controls, inventories, and P&L management.
• Exceptional leadership and team development skills with the ability to mentor and grow a high-performing team.
• Ability to innovate and drive culinary and beverage programming, ensuring alignment with brand standards and guest expectations.
• Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic hotel environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with POS and inventory management systems.
• Outstanding written and verbal communication skills, with confidence in guest interactions, team leadership, and conducting meetings.
• Passion for guest experience and service excellence, with a focus on operational efficiency and revenue growth.