Director of Food & Beverage

About the Role

This position plans, directs, and leads the organization, management, and administration of all operational aspects of the Food & Beverage Department, demonstrating the GILA WAY.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Provides leadership and support to management and direct reports within the Food and Beverage Department.
• Holds a key position on the executive management team.
• Responsible for upholding Gila River Gaming Enterprises, Inc. integrity and standards for quality and service; establishes and ensures completion of operational priorities.
• Produces and manages annual budgets; supports all food and beverage profit and operational improvement.
• Reviews weekly, monthly, and quarterly financial statements with department managers and Corporate Vice President of Food & Beverage.
• Implements effective controls for food, beverage, and labor costs among all departments.
• Aims to achieve and exceed financial, guest service, and associate metrics goals.
• Identifies and assists in the resolution of operational deficiencies, deviations, and variances to standards.
• Assists with menu engineering, procurement efficiencies, sales enhancements, productivity improvement, and concept reinvention.
• Ensures departments develop and implement schedules for the operation of all restaurants and bars to achieve ultimate products and services with a profitable result.
• Continuously evaluates performance and encourages improvement of all food and beverage team members.
• Oversees departmental training and mentoring programs to develop well-trained team members at all levels of the operation.
• Performs other special projects and duties as assigned.

Supervisory Responsibilities

• Directly supervises multiple level employees and influences many others at multiple levels of the Enterprise.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

• High School Diploma or equivalent required; Bachelor's degree with major concentration in food preparation, management, or nutrition-related field preferred.
• Prior experience in a full-service restaurant, multi-outlet, or events venue required.
• Must have excellent people management skills and the ability to manage multiple venues.
• Must be able to acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Blood-Borne Pathogens (BBP), Alcohol Awareness, and other required compliance trainings.
• Ability to perform the GILA WAY: Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• Must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Closing Date: August 31, 2026, at 4:00 PM