Director of Food & Beverage

Company Description At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description Director of Food & Beverage As Director, Food & Beverage, your leadership and vision will ensure outstanding operating results through exciting menu offerings and promotions, an engaged team and consistent guest satisfaction What You Will Be Doing Inspire and drive innovative experiences and activations, menus and concepts; creating a destination of choice for both Hotel and external guestsParticipate as a Senior Leader in hotel wide strategic decisionsLead and manage the day to day operations of the Food & Beverage Division ensuring all luxury service standards are followedEnsure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profitsLead and support all Food & Beverage departments in the achievement of their financial and operational targetsPrepare annual budgets and administer in a fiscally responsible mannerImplement effective control of food, beverage, labor and operating expenses throughout the F&B divisionAssist in the preparation of the annual strategic plan and achieve the goals and targets thereinEnsure the implementation of standards in guest service and constantly seek out ways to improve product and service as well as increase volumes and profitsWork closely with local, state and governmental organizations in maintaining the highest standards of hygiene, sanitation and cleanliness in food and beverage areas.Handle all guest complaints in the food and beverage divisionMonitor all F&B prices, establish benchmarks, analyze sales mix, and ensure optimal pricing strategy to drive profitabilityCoordinate the selection, purchasing, storage, inventorying, maintenance and usage of all related food and beverage supplies and equipment.Assist in the preparation of the annual strategic plan and achieve the goals and targets thereinOversee the selection, training and development of all Heartists to ensure timely recruitment and career growthDevelop a high performing F&B Leadership Team and be invested in their growthConduct daily F&B Meeting to discuss VIP guests in house & arrival, F&B revenue updates, operational challenges and ways to improve.Maintains a favorable working relationship with all divisions to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectivenessFollow department policies, procedures and service standardsFollow all safety policiesOther duties as assigned Qualifications Your experience and skills include: Previous Food & Beverage experience in a senior leadership role requiredMinimum 5-7 years progressive experience in managing F&B operations in a luxury hotel gained from working in global key citiesExperience in a Forbes 5* environment preferred but not essentialExperience in a union environment preferredComputer literate in Microsoft Windows applications requiredUniversity/College degree in a related disciplineStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesAbility to work a flexible schedule that meets business demands, including mornings, evenings, weekends, overtime shifts, and holidaysAbility to work effectively with programs including Microsoft Office, Open Table - Guest Centre, Avero Slingshot, Opera, Silverware and RevinateExcellent communication and organizational skillsEntrepreneurial mindset with strong interpersonal and problem solving abilities Additional Information What Is In It For You Salary Range: $160,000 - $200,000 USDDiscounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.We provide learning programs through our Academies to promote growth and development so that you can perform at your full potentialOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHCompetitive Health Benefit Package within 30 days of employment401(k)/Roth IRA Eligibility after 60 days of employment Cell Phone Usage ReimbursementComplimentary Dry Cleaning Services for business attire Your Team And Working Environment What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the “Western White House,” (as the only venue outside the White House to host state dinners), Century Plaza’s place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our Commitment To Diversity & Inclusion We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS