Director of Food and Nutrition Services

About the Role

This position is incentive eligible. The Director of Food and Nutrition Services leads, directs, and manages the operations and activities of the Food and Nutrition Services Department within assigned hospital and hospital department/campus locations. The Director ensures consistent, high-quality service in a sanitary environment while complying with State, Local, Federal, and Joint Commission regulations, established policies and procedures, and department standards of performance.

Responsibilities

• Evaluates existing systems and processes, initiates change and improvements, and makes suggestions to upper management.
• Demonstrates knowledge and ensures compliance with all current policies, procedures, and regulatory standards (TJC, OSHA, EEOC, and others) within all food and nutritional services areas.
• Consistently demonstrates the organization’s commitment to sound ethical business practices in accordance with the Corporate Integrity and Compliance Program, annual work plan, and established policies and procedures.
• Directs food production, ensures standardized recipes and production sheets, and checks food for flavor, temperature, and appearance on a regular basis.
• Leads, directs, and manages the daily operations of the Food and Nutrition Services Department, encompassing patient and non-patient food service, employee cafeteria, doctor’s dining room, catering, and floor stock.
• Prepares or directs preparation of department records, recurring and special reports, and analyses (e.g., number and types of diets, nutritional and caloric analyses, food and labor costs, sanitation irregularities, menus, food production rates).
• Ensures full and timely compliance with staff development, including training, education, competency assessment, and performance reviews.
• Provides a well-trained and competent staff through supervision and coordination of all departmental activities.
• Leads others to accomplish organizational goals and objectives; provides coaching and mentoring to increase capabilities and drive employee engagement.
• Responsible for staff performance and the accomplishment of departmental responsibilities in accord with corporate, hospital, department, and safety policies.
• Directs the purchase of supplies, food, equipment, and other necessities to meet the needs of the assigned hospital and department.
• Manages department productivity to meet assigned goals and objectives, maximizing operational efficiency and cost minimization.
• Manages costs to achieve Net Spend per APD goals and objectives.
• Produces and manages the Department Budget, including accurate and timely GL coding.
• Manages and maximizes compliance with HealthTrust contracted vendors.

Requirements

• Bachelor’s Degree (Required).
• Minimum of five years’ experience in managing food or hospitality services (Required).
• Knowledge of hospital and healthcare operations (Preferred).
• Knowledge of hospital and healthcare financial metrics (Preferred).
• Registered Dietitian (RD) or Licensed Dietitian (LD), Certified Dietary Manager (CDM) (Preferred).
• ANAB Approved Food Management Course or as required by state (e.g., ServeSafe, NRFSP, Always Food Safe, Above Training, 360 Training, Prometric) (Required).

Benefits

HCA Florida Mercy Hospital offers a total rewards package that supports the health, life, career, and retirement of our colleagues. Available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.