Director Of First Impressions

Description

The Director of First Impressions is an energetic team player with a strong work ethic and cheerful, professional demeanor. They must work well in a fast-paced environment, be service-oriented, and solve problems effectively.

Essential Duties And Responsibilities

• Call coordination intake
• Directing visitors
• Supply requisitions
• Maintaining staff and agent directories
• Inputting new students into company systems (roster, email, social media)
• Creating notifications and distributing them via email
• Maintaining overall office organization, cleanliness

Requirements

• Great customer service
• Excellent written and verbal communication skills
• Highly organized
• Works well under pressure
• Multitasking
• Proficient in Microsoft Word, Excel, PowerPoint, Publisher, and Outlook

Skills/Competencies/Qualifications

• Enthusiastic, self-motivated individual
• Committed to delivering exceptional patient service
• Reliable, organized, good communication skills, ability to multi-task, computer skills, friendly personality
• Establishes, maintains, and keeps files and records up to date
• Keeps the front desk and reception areas clean, tidy, and inviting
• Adheres to all safety and health regulations
• Keeps staff informed of scheduling problems, issues, or concerns

Education And Experience

• High school diploma or equivalent required, Associates degree preferred
• Experience a plus, but will train the right candidate
• Works cooperatively with other administrative departments and cohorts
• Develops and maintains interest in and knowledge of departmental details in all areas of HCI’s operation
• Follows all procedures and standards as defined by HCI
• Performs other duties as assigned
• Maintains regular and reliable attendance