Director of Financial Aid

Application Instructions

Interested applicants should submit the following materials with their application:

• Cover Letter
• Resume

DEPARTMENT AND FLSA STATUS

SERVICE CATEGORY: Full-Time

DEPARTMENT: Financial Aid

FLSA STATUS: Exempt, Salaried

GENERAL PURPOSE

The Director of Financial Aid serves as a key member of the Enrollment Management leadership team and is responsible for the strategic and operational leadership of the financial aid office.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Oversee all core aid processes: FAFSA processing, verification, packaging, disbursement, SAP reviews, R2T4 calculations, and student counseling and appeals.

• This includes managing required federal and state reporting (FISAP, IPEDS, Common Data Set, TAP/NYS aid reconciliations) and coordinating audits with Finance and external auditors.
• Serve as the institution's primary Title IV compliance officer; ensure adherence to all federal, New York State, and institutional regulations governing financial aid.
• Stay current with evolving federal and NY State aid regulations and proactively implement required changes; bringing a solutions-oriented mindset to complex regulatory challenges.
• Partner with the VP for Enrollment Management and AVP for Admissions & Enrollment Technology, Marketing, Athletics, and Academic Affairs to develop and execute aid strategies that drive recruitment, yield, and retention.
• This requires designing and refining merit- and need-based packaging models that are competitive, equitable, and informed by market data and enrollment analytics.
• Lead with and develop an office culture focusing on championing a student-first philosophy; ensuring that every interaction with the financial aid office is accessible, transparent, and empowering for students and families.
• The Director will lead, mentor, and develop a dedicated financial aid team; fostering a culture of collaboration, accountability, and continuous improvement.
• The Director will set clear performance expectations and provide ongoing coaching, training, and professional development for the team.
• Oversee all interfaces with Department of Education systems (COD, NSLDS, FAA Access) and NY State systems ensuring accurate and timely data integrity across all platforms and systems.

REQUIRED MINIMUM QUALIFICATIONS

• Bachelor's degree
• Minimum of 5-7 years of progressive financial aid experience, including at least 2 years in a leadership role (Assistant Director, Associate Director, or Director)
• Demonstrated knowledge of federal Title IV regulations, NY State aid programs (TAP, HESC), and compliance best practices.
• Experience with PowerFAIDS, Jenzabar, or comparable financial aid management and SIS platforms.
• Strong analytical skills with the ability to translate data into actionable enrollment and aid strategy.
• Excellent communication skills, including the ability to present complex financial aid information clearly to diverse audiences.
• Prominent ability to lead and develop teams in a fast-paced, student-focused environment.
• Student-first mindset with a commitment to access, equity, and outstanding service.
• Microsoft Office (Outlook, PowerPoint, Excel, Word)

REFERRED TO AS

• Director of Financial Aid

REMOTE WORK

No

HOURS/WEEK AND MONTHS/YEAR

• 35 hours/week and 52 weeks/year

GENERAL PAY RANGE

$120,000 to $135,000 annually

AN EQUAL OPPORTUNITY EMPLOYER

Women, minorities, persons with disabilities and veterans are encouraged to apply.

Molloy University does not discriminate on the basis of an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, or military status; in its administration of educational policies, programs or activities; its admissions policies; or in employment practices. Molloy University takes its responsibility seriously to establish an environment in which the dignity and worth of all members of the institutional community are respected. In its effort to provide an optimal learning environment the University seeks the appointment of persons who are highly qualified and whose background is appropriate to fill each vacancy. It is University policy to recruit, employ, retain and promote employees without discrimination regarding sex, race, color, creed, religion, age, marital status, sexual orientation, veteran status, national or ethnic origin or physical disability.