Director of Facility Operations (Maintenance)

About the role

TerraBella Senior Living is seeking a Division Director of Facility Operations to join our dynamic team. Reporting to the Vice President of Facility Operations, this role oversees the maintenance and operational aspects of multiple communities.

Responsibilities

• Planning, reporting, goal setting, training and assistance with recruitment and selection of key positions
• Providing and monitoring of Owner Supplied Vendors and Budgets
• Managing and completing resident work orders
• Daily repairs & maintenance of multiple assets – multiple communities
• Comprehensive strategy for preventative maintenance and extending useful life of assets
• Strategy and execution of cost containment for things like vendor contracts and energy usage
• The ability to guide/train community engineers who often lack higher levels of skill because of our salary range for the job
• Managing housekeeping details, such as: Floor maintenance and technician training (carpeting and hard surfaces), General cleanliness and sanitation, Trash removal systems, Chemical storage and usage, Pest control
• Aiding with Cap-ex Review on Existing Properties
• Monitoring Capital Construction Progress Schedules
• Tracking Project Punch list
• Performing Capital Construction Site Visits
• Project coordination and controls
• Coordination of contractor activities
• Developing capital work scope
• Preliminary and internal/external reports pertaining to project status
• Analyzing, managing, and mitigating risks
• Assisting with governmental services during inspections
• Trains Director of Facility Operations with TELS system and preventive maintenance program
• Reviews the maintenance of Community buildings to high standards of construction
• Aid with the development of the Capital Budget and annual maintenance budgets
• Oversees construction, remodeling and maintenance to all Community buildings
• Aid with maintenance contracts, electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness
• Develops vendor relationships and negotiates contracts for maintenance services when appropriate
• Aids with new community acquisitions including developing and implementing capital improvement plans
• Ensures that room turns meet the respective standards for each community
• Manages multiple capital improvement projects at a time
• Communicates progress of capital work with site and division personnel
• Aids with vendor negotiation and establishes material and work standards

Qualifications

• A Bachelor’s or technical degree in a related field is desirable
• A minimum of 15 years of experience in the management of facility operations preferred
• HVAC experience or training
• Working knowledge of machinery, tools, repair techniques, plumbing and related repair
• Experience with electrical systems, phone systems, fire panels, emergency response systems and disaster preparedness

Why Join Us

At TerraBella Senior Living, we are dedicated to providing exceptional care and fostering a supportive community. We are proud to be recognized as a Great Place to Work for 2025-2026 and are committed to continuous improvement and innovation. Join us in making a difference in the lives of our residents and team members.