Director of Facilities (58465)

About Us

Phoenix House of New York | Long Island is a nonprofit organization dedicated to helping individuals and families overcome substance use disorders and achieve lasting recovery. We provide treatment, housing, and support services for our clients and their families. Our core values—Integrity, Compassion, Appreciation, Respect, Excellence, and Forward Thinking—guide our approach, ensuring each person receives evidence-based care that promotes dignity and wellness. By upholding these values, we empower people to rebuild their lives with hope, accountability, and support.

What We Offer

• (10) Paid Holidays
• Paid vacation, sick time, personal and wellness time
• Medical, dental, and vision insurance for those who are scheduled to work at least 30 hours per week
• Pet insurance, legal support, and other supplemental insurance
• A generous tuition reimbursement program
• 403(b) retirement plan

Responsibilities

• Oversee the operation, maintenance, and repair of all building systems, including plumbing, electrical, HVAC, fire/life safety, and related infrastructure across multiple facilities in New York City and Suffolk County
• Direct preventive maintenance programs and ensure all facilities remain in compliance with applicable regulatory, safety, and accreditation standards
• Manage annual operating and capital budgets for facilities operations and maintenance activities
• Supervise maintenance personnel, porters, and related facilities staff across multiple locations
• Develop departmental goals, objectives, policies, and performance standards aligned with organizational priorities
• Lead staff recruitment, training, mentoring, performance management, and professional development initiatives
• Solicit, evaluate, negotiate, and oversee third-party contractors, vendors, consultants, and service providers
• Working with the Director of Capital Improvements to coordinate facility renovations, repairs, construction projects, and infrastructure upgrades
• Lead Disaster Recovery Planning, emergency preparedness initiatives, and operational continuity implementation efforts
• Conduct routine site inspections to ensure facilities are maintained in a safe, secure, and professional manner
• Collaborate with executive leadership and program operations teams to support organizational growth and strategic initiatives
• Ensure timely response to facility emergencies and operational issues as needed

Job Details

This position may be based in either the Long Island City or Suffolk County facilities. 50-75% regular travel throughout NYC and Long Island is required. Full-time - Exempt.

Qualifications

• Bachelor's degree preferred; equivalent combination of education and experience will be considered
• Valid driver's license and ability to travel throughout New York State required
• IFMA Certified Property Manager (CPM) or related facilities certification is a plus
• Minimum of 10 years of progressive facilities management experience in the greater New York area, preferably within healthcare, behavioral health, nonprofit, or residential services environments
• Demonstrated experience managing multi-site facilities operations and maintenance teams
• Strong leadership, supervisory, and staff development skills
• Excellent organizational, communication, and project management abilities
• Experience managing vendor relationships, contracts, and operating budgets
• Knowledge of building systems, regulatory compliance requirements, workplace safety standards, and emergency preparedness planning
• Ability to work independently, prioritize competing demands, and operate effectively in a fast-paced environment

Work Environment

This job regularly works in an indoor office environment and in outside weather conditions. The employee occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to toxic or caustic chemicals, risk of electrical shock, and vibration.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. Regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds.