Director of Events

About the role

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We’re looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you’ll proudly represent the Hyatt Regency brand. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service today! Our team thrives in a supportive environment that encourages growth and rewards hard work. Whether you’re aiming to advance your career, learn new skills, or find a place where you can make a difference, we’re excited to have you on board.

As a member of the Leadership Committee, the Director of Events provides strategic leadership for the hotel's Events department, overseeing all aspects of event planning and execution. This role is responsible for driving event revenue, maximizing profitability, delivering exceptional guest experiences, and ensuring seamless coordination across departments. The Director of Events partners closely with Sales, Food & Beverage, Culinary, Revenue Management, and Hotel Operations to achieve the hotel's financial objectives while maintaining Hyatt's standards of excellence.

Responsibilities

• Lead, coach, and develop the Event Planning & Servicing team, fostering a culture of collaboration, accountability, and exceptional service.
• Manage the department's budget, P&L, revenue forecasting, business planning, and ownership reporting.
• Develop and execute strategies to maximize event revenue, market share, and customer satisfaction.
• Maintain a strong client base while actively cultivating new business opportunities and relationships.
• Manage the detailing and servicing of events, including guestrooms, meeting space, food and beverage, menu planning, agendas, meeting services, hospitality amenities, and VIP requests.
• Partner with the Executive Chef to develop creative, market-driven menus while ensuring appropriate pricing and profitability.
• Collaborate with the Event Services Manager to ensure banquet service, room setups, presentation, and operational quality consistently exceed guest expectations.
• Oversee payment collection, billing accuracy, and all client communications before, during, and after events.
• Ensure compliance with Hyatt Event Standards, including inquiry response, site tours, event planning, execution, and post-event follow-up.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field preferred.
• Minimum of 5 years of progressive leadership experience in Events, Catering, Conference Services, Hotel Sales, or a related hospitality environment.

Skills

• Demon