Director of Event Technology

About the role

Markey's, a multi-state leading provider of creative audio-visual services, is seeking a full-time Director of Event Technology to join our team at the Teaneck Marriott at Glenpointe. This is a full-time, salaried (exempt) role with typical daytime hours, although occasional early mornings, late nights, and weekend work may be required.

Responsibilities

• Lead the Markey's event technology team with a positive and compassionate attitude, managing all day-to-day activities regarding event technology services.
• Foster a positive working relationship between Markey's and the hotel, working effectively and professionally with hotel management, event and support staff, clients, and event planners.
• Work directly with clients contracting with the hotel, requiring various services including audiovisual rental, rigging services, and technical labor.
• Consult with internal and external clients; generate quotes, labor estimates, and room diagrams; and provide creative as well as technical audiovisual solutions for events to help secure business at its greatest potential.
• Generate and update daily and weekly forms including but not limited to billing, daily equipment "boards", schedules, and forecasts.
• Meet on-site clients to ensure order accuracy and functionality, assist in set-up and teardown of A/V equipment, and coordinate and act as on-site liaison for events.
• Attend all site visits, BEO meetings, and pre-event meetings.
• Coordinate equipment and labor needs with other Markey's locations.
• Follow and maintain existing Standard Operating Procedures (SOPs) for event management and operational functions.
• Responsible for annual budget, managing revenue and expense, and on-site inventory management to meet or exceed expectations.
• Fulfill other duties as assigned to ensure success of Markey's events.

Requirements

• Minimum one year of experience directing event technology, operations, and sales.
• Ability to document sales goals, event surveys, and revenue forecasts.
• Functional knowledge of flown audio systems for performance.
• Functional knowledge of HD video switching, cameras, and video playback and recording.
• Functional knowledge of stage lighting techniques using static and moving lights.
• Functional knowledge of internet bandwidth and IT configurations.
• Functional knowledge of rigging equipment and techniques.
• Excellent customer service and verbal/written communication skills, politely and promptly responding to all internal and external requests.
• Computer proficiency and thorough knowledge of Microsoft Office Suite – Word, Excel, Outlook, PowerPoint, Teams, and One Drive. Ability to learn R2 program.
• Previous history of interacting positively with internal and external customers.
• Ability to maintain a professional appearance and attitude at all times.
• Excellent time management and multitasking skills by balancing workload between reviewing projects, attending meetings and conference calls, face-to-face customer interactions, on-site event support, billing, and overall account management.
• High level of detail in all work including account management, organizing event information, arranging and managing pre- and post-production services.
• Ability to work a flexible schedule as dictated by business needs.