Director of Environmental Services

This position is incentive eligible.

About the Role

The Director of Environmental Services leads, directs, and manages the operations and activities of the Environmental Services Department within assigned hospital and hospital department/campus locations. The Director ensures consistent, high-quality service in a sanitary environment while meeting State, Local, Federal, and Joint Commission regulations, established policies and procedures, and department standards of performance.

Responsibilities

• Evaluates existing systems and processes, initiates change and improvements, and makes suggestions to upper management.
• Demonstrates knowledge and ensures compliance with all current policies, procedures, and regulatory standards (TJC, OSHA, EEOC, and others) within all Environmental Services areas.
• Consistently demonstrates the organization’s commitment to sound ethical business practices in accordance with the Corporate Integrity and Compliance Program, annual work plan, and established policies and procedures.
• Directs the effective operation of all Environmental Services activities to provide an aseptic and aesthetically pleasing environment through coordinating and supervising all functions of the department.
• Leads, directs, and manages the daily operations of the Environmental Services Department encompassing all patient and non-patient areas of assigned square footage.
• Prepares or directs the preparation of department records, recurring and special reports, and analyses (e.g., bed management turnaround times) as required or requested.
• Assumes accountability for promoting consistent, positive patient interactions to meet or exceed HCAHPS goals; engages in service recovery when necessary.
• Supports the development and implementation of strategies to elevate the patient experience.
• Responsible for providing high-quality service to, and acting as liaison with, patients, their representatives, physicians, and employees.
• Ensures full and timely compliance with staff development, including training, education, competency assessment, and performance reviews.
• Provides for a well-trained and competent staff through supervision and coordination of all departmental activities.
• Utilizes leadership responsibilities in directing the Environmental Services supervisory staff to achieve employee engagement goals and objectives.
• Leads others to accomplish organizational goals and objectives; provides coaching and mentoring to increase capabilities of individuals and teams.
• Responsible for staff performance and accomplishment of departmental responsibilities in accordance with corporate, hospital, department, and safety policies and procedures.
• Provides for new and innovative services and systems through up-to-date information about high-quality products, safety equipment, and time-saving methods.
• Directs the purchase of chemical supplies, equipment, linen, and other supplies to meet the needs of the assigned hospital and department/campus.
• Manages department productivity to meet assigned goals and objectives, maximizing operational efficiency, resource use, and cost minimization.
• Manages costs to achieve Net Spend per APD goals and objectives.
• Produces and manages the department budget, including accurate and timely GL coding.
• Manages and maximizes compliance with HealthTrust contracted vendors.
• Performs other duties as assigned.
• Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

Requirements

• High School Diploma or GED required.
• Minimum of five years’ experience in managing environmental services required.
• Knowledge of hospital and healthcare operations preferred.
• Knowledge of hospital and healthcare financial metrics preferred.
• Certified Healthcare Environmental Services Professional (CHESP) preferred.

Benefits

Medical City Alliance offers a total rewards package that supports the health, life, career, and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health, and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection, and consumer discounts.

Note: Eligibility for benefits may vary by location.