Director of Enterprise Risk Management

About the role

The Director of Enterprise Risk Management (ERM) within the Risk Management organization is responsible for maintaining and evolving the Bank's ERM framework and will socialize ERM risk concepts and frameworks to the risk pillar leads and the broader organization through effective communication, education, training and development/maintenance of standard toolkits and the intranet site.

Responsibilities

• Support company-wide oversight and governance over the enterprise risk management framework/program
• Direct and oversee ERM staff in the execution of enterprise risk management activities; establish performance expectations and provide coaching, feedback and development to ensure consistent, high-quality execution across the program
• Ensure relevant risk-related information and updates are appropriately disseminated across the risk and broader organization, as needed, through training and education; develop/maintain standard toolkits and intranet site
• Work with pillars to strengthen risk metrics and ensure appropriate risk metrics are implemented and representative of all risk pillars and are clearly mapped from the Risk Appetite Statements down through Early Warning Indicators
• Manage quarterly risk committee reporting requirements including management-level, up to the Board. Define requirements for each pillar head and facilitate/coordinate activities leading up to each report/meeting
• Analyze risk data across the pillars to identify themes and areas of opportunity. Ensure all relevant information is included in all risk committee reporting packages, and top risks are clearly articulated
• Improve ERM policy and procedures framework. Ensure appropriate elevation of policies to management vs. board-level committees and oversee the annual review and approval process. Maintain and oversee tool for policy and procedure maintenance
• Own issues management framework including policies, procedures, tools and user guides. Work with GRC team to enhance the issues management application to effectively track, move issues through workflow and report on all issues to management and risk committees, including the Board
• Manage and oversee New Business Initiatives framework. Facilitate meetings with the business and risk domains to ensure applicable initiatives are assessed and pass-through toll gates/approvals accordingly
• Manage and oversee Risk and Self Control Assessment (RCSA) and broader risk assessment framework. Work with Operational Risk and the business to appropriately schedule and kick-off RCSA campaigns in the GRC tool
• Develop and roll out top-down and business line assessments frameworks/requirements
• Evolve the enterprise-wide risk management training program by developing an annual calendar and meaningful and role-based trainings and streamlining where possible, while maintaining the integrity risk management requirements
• Work with HR to track completion and escalation of incomplete trainings, when necessary
• Develop and perform quality assurance reviews to confirm ERM programs and framework are being consistently utilized and followed across each risk discipline
• Serve as central point of contact for all insurance related activities within the Bank. Work with a third party to ensure appropriate coverage of insurance is maintained by the Bank. Coordinate with stakeholders to complete various insurance applications and appropriate binding of those policies

Qualifications

• Bachelor's Degree in Business Administration, Accounting or related field
• 12 - 15 years banking or regulatory experience
• Experience with enterprise risk programs and framework
• Experience with risk and control self-assessments - evaluating completeness of identified risks and controls, and assessment of adhering to program requirements
• Experience with regulators and regulatory matters
• Experience with Internal Audit
• Able to communicate effectively to senior leadership
• Able to operate independently
• Able to effectively lead, develop and coach ERM staff by setting clear expectations, directing day-to-day risk management activities, and providing ongoing coaching and mentoring
• Licenses and certifications: CPA (Professional designation given to qualified accountants)