Director of Enrollment Management, 2 Hour Learning - $200,000/year USD

About the role

Alpha is constructing one of the world's most distinctive school frameworks, integrating demanding curricula, technology-enabled instruction, and elevated expectations for both learners and educators. The model is proven but depends on family alignment. This position centers on that alignment.

Responsibilities

• Directing the complete enrollment pathway for candidate families, beginning with initial outreach and concluding with onboarding.
• Facilitating diagnostic conversations to evaluate compatibility prior to solution presentation or pathway recommendations.
• Overseeing 20+ concurrent family engagements across varied enrollment phases, maintaining full transparency on progression and follow-up requirements.
• Orchestrating campus visits, student shadow sessions, and decision-oriented discussions that articulate results, requirements, and target audience with precision.
• Sustaining precise CRM documentation and enrollment data (HubSpot and SIS) to enable forecasting accuracy, strategic prioritization, and service excellence.

Requirements

• 3+ years providing distinguished, individualized service in settings where delivery quality directly influences brand standing (education, upscale hospitality, executive assistance, exclusive membership services, or independently operated client businesses).
• Proven ownership of a complete client, admissions, or enrollment cycle from initial engagement through integration.
• Capability to furnish specific instances of advisory decision-making, including occasions when you counseled against engagement due to misalignment.
• Professional correspondence proficiency with C-level executives, affluent individuals, or discerning clientele.
• Readiness to reside in or relocate within 60 days to Chicago, IL, Nashville, TN, or Tulsa, OK. U.S. work authorization without requirement for visa sponsorship.

Nice-to-have Requirements

• Background in competitive independent school admissions or selective program enrollment management.
• History in premium hospitality services, VIP client relations, or senior executive support functions.
• Experience designing or enhancing enrollment workflows, standard operating procedures, or service protocols.
• Proficiency leveraging data and CRM analytics to optimize enrollment quality rather than transaction velocity.