Director of Engineering, Trust & Safety

About the role

The Engineering Leader for Trust & Safety at Strava is responsible for ensuring the community remains safe and compliant. This includes proactive detection and moderation of harmful content, age assurances, and regulatory reporting. The role involves setting the technical strategy for AI/ML-based auto-moderation and building a durable foundation for trust and safety.

Responsibilities

• Lead a team of engineers supporting Trust & Safety at Strava and guide their career development and the teams overall evolution.
• Partner with AI/ML to set the technical strategy for how Strava applies LLM-based auto-moderation to detect and act on harmful content at scale.
• Identify and drive the capabilities and tech investments that build a durable foundation for trust and safety, including the internal platform other Strava engineering teams integrate with.
• Partner closely with Product, Policy, Legal, Design, and Ops to deliver on Trust & Safety's most critical priorities.
• Build an inclusive, high-accountability team culture.

Requirements

• Engaging with an empathetic, business-aligned leadership mindset.
• Building strong working relationships with cross-functional stakeholders and understanding their needs, while staying clearly accountable for the engineering roadmap.
• Coaching engineers at all levels and career stages, including managers.
• Applying sound judgment to ambiguous, high-stakes situations.
• Embracing an inclusive, collaborative environment that elevates a diverse set of voices and experiences.
• Have a track record delivering trust and safety initiatives for a consumer-facing application with user-generated content.
• Have experience leading and managing multiple teams of engineers, including managing managers and staff+ engineers.
• Have hands-on fluency with AI/ML approaches to content moderation and detection — e.g. LLM-based classifiers, automated flagging/auto-moderation systems.
• Have experience partnering with Product and other cross-functional stakeholders to balance short-term deliverables with long-term technology investment.
• Have 5+ years of experience in Trust & Safety and 5+ years of management experience, including at least 2 years managing managers.
• Full stack experience with 10+ years of systems engineering experience.
• Up to date on AI technology for engineering and engaged in applying best practices for yourself and your team.

Qualifications

• Full stack experience with 10+ years of systems engineering experience.
• Up to date on AI technology for engineering and engaged in applying best practices for yourself and your team.

Skills

• Full stack experience with 10+ years of systems engineering experience.
• Up to date on AI technology for engineering and engaged in applying best practices for yourself and your team.

Benefits

No specific benefits mentioned in the job posting.

Pay

$290K - $325K

Schedule

Hybrid in-office requirement of at least 3 days per week.