Director of Engineering, Regulatory Compliance

About the role

Lancer Worldwide, a Hoshizaki Company, is an award-winning global leader in beverage dispensing. We create products that benefit customers worldwide and give them a distinct advantage in the marketplace. We offer teammates the opportunity to grow personally and professionally while contributing to the success of a dynamic organization. We welcome talented, passionate, and highly motivated individuals to join our team.

Summary

We are seeking a highly experienced Director of Engineering with experience in Agency Compliance specifically for the development and manufacturing of equipment used in the food service industry. The position reports to the VP of Engineering and will oversee the development, implementation, and management of compliance activities, programs and policies to ensure that the manufacturing processes, products, and facilities comply with all applicable regulations, laws, and standards for Lancer’s global portfolio of products.

Essential Functions

• Plan, organize and direct activities to achieve and maintain regulatory compliance for Lancer’s products and manufacturing processes.
• Develop a strategy and execute a comprehensive compliance plan assuring product compliance is met across the product line for domestic and international sales.
• Collaborate and motivate teams to ensure regulatory compliance of new products and product variations.
• Manage and mentor a compliance team, providing guidance and development to ensure high performance.
• Work closely with legal, operations, quality, and safety teams to ensure regulatory requirements are incorporated into manufacturing processes.
• Support sales and the business on identifying and achieving compliance regulations for products.
• Identify compliance risks and implement risk mitigation strategies.
• Collaborate with cross-functional teams (engineering, production, quality assurance) to ensure risk is minimized and regulatory compliance is maintained.
• Foster a culture of compliance and collaboration across the organization by ensuring that all employees understand their role in maintaining compliance standards.
• Coordinate internal and external audits of manufacturing facilities.
• Ensure timely and accurate reporting to regulatory agencies.
• Provide quarterly reports for executive leadership on compliance status, risks, and actions taken to resolve non-compliance.

Knowledge, Skills, and Abilities

• Proven ability to effectively direct and manage a team to provide compliance approvals for all products to enable development, sales and support.
• Ability to analyze complex regulations and translate them into actionable compliance strategies.
• Strong understanding of manufacturing processes and the regulatory environment.
• In-depth knowledge of UL, IEC, NSF, EC 1935/2004, RoHS, PFAS, and TSCA regulations.
• Good command and understanding or working knowledge of regulatory frameworks, general regulatory and internal control requirements as well as industry knowledge in all aspects of compliance.
• Technically competent in one or more engineering disciplines.
• Ability to multitask, reprioritize and respond to urgent requests.
• Excellent communication, collaboration and interpersonal skills.
• Proficiency in compliance management software and tools.
• Experience in quality processes and PMP certification a plus.
• Knowledge/experience working with ERP and PLM software.

Education and Experience

• Bachelor’s degree in Engineering, or related field (Master’s preferred).
• Minimum of 15 years of experience in design and manufacturing of equipment.
• Minimum of 8 years of experience in a leadership role obtaining and maintaining compliance approvals for food service equipment.
• Experience leading audits and managing compliance programs.
• Experience managing outside compliance agencies and testing.