Director of Engineering, Growth & Monetization

About the role

The Director of Engineering, Growth & Monetization leads the engineering strategy and execution behind the systems and product experiences that help customers adopt, buy, and expand with GitLab. This role focuses on the full monetization journey, including self-service experiences, quote-to-cash systems, billing, usage, budgeting, entitlements, and account management.

Responsibilities

• Lead the Growth and Monetization engineering organization with accountability for strategy, architecture, execution, and team health.
• Drive the technical vision for self-service purchase, expansion, billing, usage visibility, budgeting, and account management experiences.
• Build end-to-end workflows across quoting, ordering, provisioning, billing, invoicing, entitlements, renewals, and expansion.
• Design an API-first monetization platform that is modular, scalable, and adaptable to evolving pricing and packaging models.
• Develop systems that support usage- and impact-based products, including metering, rating, packaging, billing, and reporting.
• Own and evolve integrations across monetization systems such as Zuora, Salesforce, and related enterprise platforms.
• Partner with Enterprise Applications, Finance, Legal, Sales, Product, and Design to deliver compliant, scalable, customer-centered workflows.
• Ensure high standards for reliability, auditability, controls, and operational rigor across monetization systems, including SOX-aware processes where needed.
• Guide engineering initiatives that apply AI and machine learning to monetization use cases such as predictive pricing models, intelligent usage forecasting, and automated personalized billing experiences.

Requirements

• Experience leading multiple engineering teams through managers in a director-level or comparable engineering leadership role.
• Strong foundation in application development and distributed systems, with the ability to apply that depth to customer-facing monetization platforms.
• Knowledge of billing architecture, usage metering, invoicing, entitlements, budgeting, and account lifecycle management.
• Experience launching usage-based products or platforms and supporting changes in pricing models.
• Understanding of API-first, modular, and scalable platform architecture.
• Experience building systems that require strong controls, compliance, and auditability, including SOX-related considerations.
• Ability to work effectively across Engineering, Enterprise Applications, Finance, Legal, Sales, and other cross-functional teams in a distributed environment.
• Clear communication, organizational leadership, and execution skills, with openness to candidates who bring transferable experience from adjacent platform or SaaS domains.
• Familiarity with SaaS monetization, self-service growth models, hybrid self-service and sales-assisted journeys, or tools such as Zuora and Salesforce is helpful.

Qualifications

• Master's degree in Computer Science, Engineering, or a related field.
• At least 10 years of relevant experience in engineering leadership, with a focus on monetization and growth.
• Proven track record of delivering complex, mission-critical systems and platforms.
• Experience with usage-based pricing and monetization models.
• Strong understanding of cloud-native architectures and microservices.
• Experience with financial systems and billing processes.
• Excellent problem-solving and decision-making skills.
• Ability to manage multiple priorities and adapt to changing requirements.

Skills

• Strong technical acumen and a deep understanding of software engineering principles.
• Experience with Agile methodologies and DevOps practices.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams.
• Ability to work independently and in a fast-paced, dynamic environment.
• Experience with AI and machine learning in a technical context.

Benefits

• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Pay

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity.

Schedule

This role is remote and eligible for remote work in the United States.