Director of Emergency Housing

Location: Eliza Shirley House, Red Shield Family Residence. Availability: Immediate. Reporting Relationship: Assistant Director of PSSM.

About the role

The Salvation Army’s ESH, RSFR, and Hope 220 are safe and welcoming emergency housing programs offering loving, respectful, compassionate, and non‑judgmental services to empower residents to strive towards self‑sufficiency.

Responsibilities

• Oversee management of Red Shield Family Residence (RSFR), Eliza Shirley House (ESH), and Hope 220 Resolution Center, each 24/7 trauma‑informed emergency housing programs.
• Ensure healthy and safe operations in compliance with federal, state, and local mandates and funding requirements.
• Directly supervise both Assistant Directors and after‑hours staff.
• Provide clinical supervision to all Case Managers at RSFR and ESH.
• Handle staff development, personnel administration, and reporting needed for program renewal and grant writing.
• Communicate with corporations, funding sources, organizations, government agencies, community, and church groups to further the outreach of The Salvation Army’s shelter ministry.
• Undertake other tasks reasonably expected within the scope of the post.

Requirements

• Master’s Degree in Social Work (MSW); LSC/LCSW preferred.
• Previous experience managing residential programs.
• Training in trauma‑informed care and appreciation for the Sanctuary Model preferred.
• Excellent verbal and written communication skills.
• Proof of completed training on recognizing and reporting child abuse per PA Act 153 of 2014 (recurrent every 5 years).
• PA Child Abuse History Clearance, PA State Police Criminal Record Check, and FBI Criminal Record/Fingerprint Check.
• Understanding of and support for the Mission of The Salvation Army.

Benefits

• Generous paid time off (holidays, up to 3 personal days, vacation, sick time).
• Employer‑funded pension plan (company contributions begin after 1 year).
• Comprehensive health care coverage with low employee premiums, co‑pays and deductibles.
• Eligibility for supplemental insurance plans (Short Term Disability, AFLAC, Voluntary Term Life).
• Flexible Spending Accounts.
• Eligibility for the Federal Government’s Public Student Loan Forgiveness Program.
• A job with a good purpose.

Pay

$90,000 per year; Grade 15, Exempt.

Schedule

Varies; Full‑Time; 40+ hours per week.