Director of Eligibility & Certification
About the role
The Director of Athletics Eligibility & Certification serves as the University of Arkansas Athletics Department's primary authority and final campus certifying official for student-athlete academic eligibility. This position provides strategic leadership and oversight of all NCAA, Southeastern Conference (SEC), and University eligibility certification processes, ensuring institutional compliance while supporting student-athlete academic success.
Responsibilities
- Administering initial, transfer, and continuing eligibility certification
- Monitoring progress-toward-degree requirements
- Preparing NCAA, SEC, institutional, and state reports
- Interpreting NCAA and SEC legislation
- Collaborating with Student-Athlete Academic Services, the Office of the Registrar, Admissions, Financial Aid, academic colleges, coaches, faculty, and external governing bodies
- Ensuring the integrity of all eligibility certification processes through accurate monitoring, documentation, reporting, and legislative interpretation
- Maintaining regular, reliable, and non-disruptive attendance
- Creating and maintaining collegial, harmonious working relationships with others
Qualifications
Minimum:
- Bachelor's degree from an accredited institution
- At least two (2) years of NCAA Division I experience in athletics compliance, eligibility certification, student-athlete academic services, or a related field
- Experience interpreting and applying NCAA eligibility, transfer, and progress-toward-degree legislation
- Demonstrated analytical, organizational, problem-solving, and communication skills
Preferred:
- Master's degree from an accredited institution
- At least three (3) or more years of NCAA Division I experience administering eligibility certification
- Experience serving as a campus certifying official or primary eligibility administrator
- Experience with Teamworks Compliance + Recruiting, Compliance Assistant, NCAA Academic Portal, NCAA Eligibility Center, Transfer Portal, LSDBi, RSRO, Workday, and other NCAA and institutional student information systems
- Experience preparing NCAA Academic Progress Rate (APR), Graduation Success Rate (GSR), Equity in Athletics Disclosure Act (EADA), IPEDS, revenue distribution, sports sponsorship, participation, and other NCAA or conference reports
Skills
- Comprehensive knowledge of NCAA, SEC, and University academic eligibility legislation, policies, and procedures
- Knowledge of NCAA initial eligibility, transfer eligibility, continuing eligibility, and progress-toward-degree requirements
- Strong organizational and project management skills with the ability to prioritize multiple deadlines
- Strong analytical and critical thinking skills with exceptional attention to detail and accuracy
- Excellent written, verbal, and interpersonal communication skills with the ability to collaborate effectively across multiple departments
- Ability to interpret complex legislation, academic transcripts, degree audits, and institutional policies
- Ability to maintain confidential information while exercising sound judgment and discretion
- Proficiency with NCAA compliance platforms, student information systems, Microsoft Office Suite, and database management systems
- Commitment to integrity, institutional control, compliance, and student-athlete academic success
Additional information
Department: Compliance
Work type: Regular
Work shift: Day
Closing date: 09/09/2026
Type of position: Athletics Compliance
Benefits eligible: Yes
Sponsorship available: No
Required documents to apply: Resume
Recruitment contact: Krista Hoover, Senior HR Partner - Athletics, kristah@uark.edu
Pre-employment screening: Criminal Background Check, Sex Offender Registry
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