Director of Donor Hospitality

Major Responsibilities

• This role requires significant discretion and ongoing independent judgment in donor-facing strategy and financial stewardship decisions.
• Serves as a key relationship-centered role within the Advancement Department, focused on creating meaningful, consistent, and high-quality experiences for donors, alumni, and VIP university guests.
• Strengthens donor engagement through intentional hospitality, stewardship communication, donor follow-up, and personalized relationship touchpoints that support the university's mission and fundraising efforts.
• Oversees donor hospitality coordination before, during, and after Advancement interactions and events while also serving as a primary resource for donor information management and CRM coordination.
• Works closely with Advancement leadership, fundraisers, alumni partners, and campus departments to ensure donors feel welcomed, appreciated, informed, and personally connected to the university’s mission and impact.
• The position also supports Advancement strategy through accurate donor record management, donor reporting, meeting preparation, stewardship tracking, and fundraising support processes that improve communication consistency and donor relationship continuity across the department
• Includes weekend and evening responsibilities such as donor dinners, evening cultivation events tied directly to fundraising outcomes, and participation in fundraising events requiring setup, execution, and post-event follow-up.

Qualifications

• Faith and lifestyle that meet University expectations
• Bachelor’s degree preferred
• Experience in Advancement, donor relations, hospitality, event coordination, nonprofit administration, or related field preferred
• Strong organizational, communication, and interpersonal skills
• Able to manage multiple projects and timelines with attention to detail
• Strong relational and hospitality-oriented mindset
• Experience working with CRM systems or donor databases preferred
• Able to maintain professionalism, discretion, and confidentiality
• Strong written communication and follow-up skills
• Able to collaborate effectively with leadership, donors, alumni, and campus partners