Jobs · Management · Tennessee

Director of Distribution

CRH · Knoxville, TN · 3 days ago
ManagementFull-time

Job ID: 530099 — Oldcastle, a CRH company, is the leading provider of innovative outdoor living products and utility infrastructure solutions for water, energy, and communications markets across North America, with a portfolio including Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete®, Amerimix®, Pebble Technology International®, and Techniseal®.

About the role

The Director of Distribution provides leadership and strategic direction for distribution center operations, responsible for safety, service, inventory accuracy, labor productivity, operating cost, quality, and continuous improvement. This position develops and implements standardized operating practices and performance metrics while building strong distribution teams to support continued business growth.

This person will be based at the Morristown, TN facility when not traveling domestically (up to 50%).

Responsibilities

  • Lead, develop, and hold accountable distribution center leadership teams; build organizational capability, succession depth, and a culture of safety, service, and continuous improvement.
  • Establish a standardized distribution operating system with clear KPIs for safety, service, inventory accuracy, order accuracy, labor productivity, cost per unit/order, damage, and on-time shipment.
  • Optimize the distribution network across facilities, including capacity, product flow, storage strategy, facility utilization, and service requirements.
  • Partner with manufacturing facilities to improve the flow of finished goods from production through storage, distribution, and delivery.
  • Identify opportunities to improve network design, facility utilization, throughput, and overall distribution efficiency.
  • Drive improvements in warehouse productivity, receiving, put-away, picking, staging, loading, shipping, and material handling activities.
  • Establish and monitor key performance indicators including safety, productivity, inventory accuracy, order accuracy, on-time shipment, labor utilization, cost, and customer service.
  • Lead continuous improvement initiatives using Lean and other operational excellence methodologies.
  • Develop standardized processes and operating procedures that improve consistency and scalability across distribution locations.
  • Evaluate workflows, equipment, facility layout, and material movement to eliminate waste and increase productivity.
  • Partner with Supply Chain and Operations to maintain appropriate inventory levels and product availability across the distribution network.
  • Drive inventory accuracy through effective cycle-counting, reconciliation, and inventory control processes.
  • Identify and address root causes of inventory discrepancies, product damage, shipping errors, and service failures.
  • Partner with Sales and Customer Service to ensure distribution operations support customer expectations and proactively address fulfillment issues.
  • Partner with Transportation and Supply Chain to improve outbound freight execution, carrier performance, delivery service, and total delivered cost.
  • Partner with Human Resources on workforce planning, staffing, employee development, performance management, and employee engagement.
  • Champion a strong safety culture throughout distribution operations.
  • Ensure distribution facilities operate in accordance with applicable company safety standards and regulatory requirements.
  • Ensure appropriate operating practices for material handling equipment, warehouse operations, loading, storage, and product movement.
  • Manage distribution operating budgets and forecasts.
  • Develop business cases and ROI analyses for capital investments, automation, equipment, facility improvements, and technology.
  • Drive measurable improvements in cost per unit/order, productivity, space utilization, and other key operating metrics.
  • Leverage ERP, warehouse management systems, inventory systems, analytics, and other technologies to improve visibility and operational performance.
  • Identify opportunities for warehouse automation and improved material-handling technology.
  • Lead major distribution projects including facility expansions, network changes, warehouse redesigns, technology implementations, and process improvements.

Requirements

  • Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business Administration, Engineering, or a related field preferred; equivalent relevant experience may be considered.
  • 10+ years of progressive distribution, warehouse, supply chain, or operations experience, preferably within a multi-site environment.
  • Demonstrated experience improving warehouse productivity, inventory accuracy, service, safety, and operating cost.
  • Strong understanding of distribution center operations, material handling, inventory management, capacity planning, and warehouse processes.
  • Experience developing and managing operating budgets, KPIs, and productivity metrics.
  • Knowledge of ERP and warehouse/distribution technology.
  • Demonstrated experience leading continuous improvement and operational excellence initiatives.
  • Strong analytical and financial acumen with the ability to translate data into operational actions.
  • Ability to influence and collaborate across Manufacturing, Supply Chain, Transportation, Sales, Customer Service, Finance, HR, and Safety.
  • Willing and able to travel up to 50%.
  • Lean, Six Sigma, APICS/ASCM, or related continuous improvement or supply-chain certification preferred.

Benefits

  • Highly competitive base pay
  • Comprehensive medical, dental, and disability benefits programs
  • Group retirement savings program
  • Health and wellness programs
  • Inclusive culture that values opportunity for growth, development, and internal promotion

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