Director of Dining Services

About the role

The Director of Dining Services at MBK Senior Living leads the dining program to ensure outstanding hospitality and a high-quality experience for residents, families, and guests. This role oversees food production, menu development, safety compliance, and departmental budgets, while building and mentoring a high-performing team aligned with MBK’s mission and values.

Responsibilities

• Interview, hire, train, coach, supervise, and retain dining staff.
• Set performance goals and timelines, monitor performance of Executive Chefs, Cooks, Dishwashers, Dining Managers, Dining Supervisors, and Servers.
• Makes employment decisions in the interest of MBK, including transfer, suspend, promote, discharge, assign, reward, or counsel team members.
• Participate as Manager on Duty (MOD) and collaborate as a member of the leadership team.
• Prepare high-quality meals in a timely and consistent manner with local customs and tastes.
• Maintain inventory control on quantity and condition of all kitchen equipment and ensure a monthly inventory of china, glass, and silver is conducted.
• Manage department budget (food, supplies, and labor) and purchasing from approved vendors.
• Establish menus with recipes to support them in collaboration with the Chef.
• Continually check the market for new ideas, cooking techniques, and products.
• Ensure compliance with health and safety regulations regarding food preparation, storage, service, and safe working conditions of all food service equipment.
• Monitor food preparation methods, portion sizes, garnishing, and presentation of food to ensure consistent quality standards are met.
• Investigate and resolve resident comments and suggestions regarding food selection, quality, and/or service.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Conduct departmental planning and forecasting, and fluidly manage operations based on occupancy and economic conditions.
• Model high standards of personal appearance and grooming, which includes wearing a name tag when working.
• Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
• Understand and comply with Federal, State, and local regulations, and company policies and procedures to ensure compliance with health and safety regulations across all dining operations.
• Promote a culture of engagement and continuous improvement by leading with a spirit of teamwork and open communication and by utilizing consistent mentoring, coaching, and recognition, in alignment with MBK principles and core values.
• Perform other job duties or special projects as assigned or requested by the Executive Director (ED).

  Requirements

  • A high school diploma or equivalent (GED), required.
  • College coursework or degree, preferred.
  • 5+ years in dining or hospitality leadership, required.
  • Senior living experience, preferred.

  Qualifications

  • Demonstrated proficiency using Microsoft Office Suite (e.g., Word, Excel, and Outlook) and operating standard office equipment.
  • Must complete required Background clearances, health screening and provide negative TB test results within 7 days of employment (must be within the last 6 months).
  • Must have excellent written and verbal communication skills, including the ability to speak, write and read English and must be comfortable with speaking in public settings and presenting to small groups.
  • Must possess the ability to always deal tactfully and professionally with personnel, residents, family members, and guests.
  • Must possess strong organizational, problem-solving, and time management skills.
  • Must possess the ability to make sound, independent decisions when circumstances warrant, remain calm, and effectively manage conflicts, stressful, or emergency situations.

  Physical Demands & Work Environment

  • Must be mobile and able to perform the physical requirements of the job, including walking, bending, kneeling, squatting, pulling, reaching overhead, and repetitive motion, with or without accommodation.
  • Ability to lift and carry up to 50 pounds and push up to 250 pounds, as needed, with or without accommodation.
  • Able to work at a computer for prolonged periods.
  • Able to move intermittently throughout the workday, throughout the community, and physically assist residents during routine transfers or in emergency situations.

  Benefits

  • Full-time Benefits Include Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%.
  • Childcare and eldercare assistance.
  • Flexible spending accounts.

  Pay

  Salaried Role starting at $62,000-$70,000/yr. depending on experience.

  Schedule

  Typical schedule is Monday thru Friday, 9am-5pm, Holiday Hours as needed.