Director of Digital Products and User Experience Design

Responsibilities

• Leads product life cycle for select ASHA’s digital products including mobile, collaboration, enterprise search.
• Manages the delivery of design projects including scope, goals, and milestones in collaboration with key stakeholders across the organization.
• Sets the product vision and develop a short and long-term roadmap to execute.
• Leverages user and market research, industry best practices and product management methodologies to continuously improve each product.
• Leads ASHA’s enterprise search, online community, board portal, awards software, live online events, and.
• Work collaboratively with subject matter experts and units to enhance and solve product and process issues as appropriate.
• Leads, manages, and mentors a team that includes UX designers and a digital product manager.
• Drives product enhancement efforts with individual business units, IS, and vendors.
• Manage SOW’s for digital products and projects as appropriate.
• Promotes and communicates ASHA’s digital collaboration and mobile products to external and internal audiences.
• Facilitate digital collaboration, knowledge sharing, and networking for ASHA members, and volunteer leader using ASHA’s community platform (community.asha.org).

Qualifications

• Knowledge Typically Acquired Through· B.A. / B.S. or relevant professional experience, MBA or CAE preferred.
• Relevant hands-on professional experience managing digital products and teams.
• Continuing education or coursework in product management and association business.
• Demonstrates expertise in digital product development, maintenance, and lifecycle management
• Demonstrable knowledge of the latest developments in Agile Development, Design Thinking, and API Integration
• Demonstrates expertise with HTML and web development principles
• Experience with Microsoft Office applications, user experience and community platforms
• 3-4 years of digital product management experience (4-5 years of association specific experience preferred)
• 2-3 years of experience supervising and managing others
• Demonstrates ability to leverage user and market research, industry best practices, and product management methodologies to drive multi-year product roadmaps
• Resourceful, analytical, and self-motivated
• Demonstrates ability to assume a leadership role in facilitating digital product strategy
• Demonstrates ability to assume a leadership role in managing an internal UX design team
• Demonstrates ability to manage and maintain strong and productive vendor partnerships
• Demonstrates ability to manage cross-functional project teams to meet digital roadmap milestones and issues
• Demonstrates ability to work independently and anticipate next steps
• Strong organizational skills
• Detail-oriented, ability to multi-task, ability to work under pressure
• Strong written and verbal communication skills