Director of Digital Accessibility

About the role

The Director of Digital Accessibility leads Accessible Technology Services within UW Information Technology (UW-IT), a central IT organization supporting the University of Washington, its medical centers, and the broader public through the DO-IT Center. This role requires translating federal accessibility regulations into institutional strategy and service delivery, working across diverse stakeholder communities, and managing a complex, decentralized environment.

Key Responsibilities

• Leadership, Vision, and Strategy (45%)

• Service Delivery and Operational Excellence (30%)

• Vendor Engagement and External Representation (25%)

Required Qualifications

• Bachelor's degree in Business Administration, Information Science, Computer Science, or related field or equivalent experience.
• Six years' experience in building partnerships across organizational silos.
• Demonstrated ability to facilitate complex programs and decisions.
• Experience leading complex accessibility, compliance, technology service, disability inclusion, or enterprise program functions in a large, decentralized organization.
• Experience leading through influence across organizational boundaries, including senior stakeholders, distributed business owners, technical teams, and compliance partners.
• Experience managing managers, multi-team portfolios, or complex service/program operations with accountability for people leadership, service quality, planning, and outcomes.
• Strong knowledge and experience in project, product, and service lifecycle management.
• Experience in extensive engagement of end users.
• Demonstrated ability and experience supervising staff.
• Demonstrated ability to develop and execute multi-year strategic and operational plans.
• Experience in managing projects in diverse subject areas with the ability to quickly "climb the learning curve" in new subject areas.
• Excellent oral and written communications skills; demonstrated and committed to providing excellent customer service.
• Strong office and project organizational skills, attention to detail, ability to meet deadlines.
• Ability to effectively resolve escalated issues and risks, whether directly or working with program executive sponsors.
• Experience leading organizational change.
• Experience leading a diverse technical team.
• Experience in understanding technical concepts quickly and effectively.

Preferred Qualifications

• Experience in digital accessibility.
• Experience in vendor relationship management.
• Experience working in an institution of higher education, especially a decentralized research university.
• Knowledge of compliance and reporting requirements related to digital accessibility programs.
• Grant writing and/or engagement with federal entities, such as the National Science Foundation, and fundraising.
• Knowledge of ITIL.

About the Team

Accessible Technology Services within UW-IT operates in a uniquely complex environment that spans technical program management, legal compliance, research center leadership, and national advocacy. The scope of responsibility extends across all three UW campuses, UW Medicine, and the broader public through the DO-IT Center's national reach, requiring the incumbent to navigate and lead effectively across a highly diverse set of institutional contexts and stakeholder communities simultaneously.

Compensation, Benefits & Position Details

Pay Range: Minimum $126,924.00 annual, Maximum $220,008.00 annual.
Benefits: Visit this link for more information.
Shift: First Shift
Union/Bargaining Unit: Not Applicable.