Director of Counseling Services

About the role

The Director of Counseling Services oversees, manages, and functions the Counseling Services department. This is a full-time (40 hours weekly) position that may require some evening or weekend support, and may include some on-call responsibilities. The salary range for this role is $115,000-$125,000 annually.

Responsibilities

• Reports directly to the Senior Director, Student Health and works closely in ongoing review and evaluation of the clinical and administrative structure, evolving budgetary and contractual requirements and any employment-based concerns represented each academic year
• Operationalize daily service delivery through the provision, supervision, and administration of all clinical services in collaboration with the Senior Director, Student Health, which includes but is not limited to: create and maintain schedule and structure for onsite services, provide oversight of service modalities and treatment interventions, conduct chart audits and ensure recordkeeping is meeting regulatory standards of care, assigns students to clinicians, manage accessibility and engagement concerns, etc.
• Holds as priority the psychological health of the students at The Juilliard School by maintaining awareness and training of contemporary psychological and behavioral health trends and themes in the greater healthcare arena, as well as track and monitor internal sources of data that inform best practice and care of students
• Facilitates, manages and designates team responses to urgent crises or walk-ins
• Functions as the liaison to Counseling Service team members, including the psychiatrist, in serving as the connection between the School and onsite clinics, hospital or community services, and families on behalf of students experiencing psychiatric difficulties
• Collaborates with team members on administrative referrals and arrangements for outside assessment and/or referral as indicated
• Coordinates with Health Services clinic staff when indicated for the purpose of following and treating students assessed to be at high risk (i.e., harm to self or others, emergent issues requiring acute interventions, and/or other conditions that warrant a higher level of medical input)
• Provides evaluations and recommendations for students seeking accommodations in conjunction with the Office of Accommodation and Disability Services
• Provides evaluations and recommendations for students considering, or exhibiting a need for, medical leave and evaluates reports by external mental health providers regarding students on medical leave and their readiness to return to school
• Facilitates referrals for hospital admission of students as well as consultation with hospital staff for discharge planning and the assessment of students’ readiness to return to school
• Provides individual supervision for all licensed staff in the Counseling Service who require additional supervision as per New York State requirements
• Responsible for some direct counseling with students, to be determined in collaboration with the Senior Director and in response to evolving student need each academic year
• Other relevant duties as assigned

Requirements

• Master’s degree in Social Work
• 5-7 years of experience working in a clinical healthcare setting
• Must hold and maintain NY State licensure
• Experience working with college students
• Excellent organizational, communication, and writing skills
• Managerial and supervisory experience in a clinical setting
• Knowledge of HIPAA, FERPA and other legal/regulatory requirements relevant to a college clinical healthcare setting

Qualifications

• PhD in Social Work or Psychology
• Higher education leadership experience in a student health services role
• Direct experience working with performing artists
• Experience working with Medicat or other healthcare information management platforms