Director of Core Systems

Director of Core Systems

We are seeking a Director of Core Systems to be the primary owner and subject matter expert for the Bank's Jack Henry Silverlake Core Banking System and related Jack Henry and Finastra applications.

What You’ll Contribute

• Core Banking Systems Administration
  • Be the primary administrator and SME for Jack Henry and Finastra applications.
  • Own the implementation of Jack Henry’s Enterprise Workflow Solutions.
  • Maintain core parameters, product setups, system configurations, business rules, and operational settings.
  • Owain user security, access administration, and related system controls in coordination with IT.
  • Cook Silverlake releases, upgrades, patches, testing, and implementation activities.
  • Maintain documentation of system configurations, procedures, changes, testing, and recurring administrative activities.
  • Owe loan and deposit product creation and development through system configuration, testing, and deployment.
  • Collaborate with Marketing to ensure customer experience and bank growth objectives can be supported within the Bank’s core systems.
  • Lead core system data conversions and validations.
• Compliance, Risk, and Security
  • Ensure system administration practices comply with Bank policies, internal controls, and regulatory requirements.
  • Support audit requests, examinations, compliance reviews, and operational control testing.
  • Participate in disaster recovery exercises and business continuity planning for critical banking systems.
  • Maintain strong access controls, segregation of duties, and change management practices within core and lending systems.
  • Aid with SOX, cybersecurity, vendor management, and operational risk control activities as required.
• Champion Our Mission, Protect What Matters
  • Adeptly adopt a commitment to environmental, social, economic, and racial justice.
  • Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
  • Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
  • Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.

What Makes a Stand-Out Candidate

• Experience & Education
  • Bachelor’s degree in Information Systems, Finance, Business Administration, Computer Science, or a related field; equivalent banking experience may be considered.
  • 3+ years of hands-on experience administering a core banking platform; 5+ years of Jack Henry SilverLake administration experience preferred.
  • Prior experience managing system implementations, upgrades, testing, and issue resolution.
  • Preferred experience with Jack Henry and Finastra applications.
• Experience & Education
  • Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results.
  • You possess deep experience with core banking systems, particularly Jack Henry Silverlake, along with a strong understanding of banking operations, lending systems, regulatory expectations, integrations, testing, and vendor management.
  • A high-pace and high-expectation environment excites you and you can’t wait to push yourself to new professional heights in a company that rewards high performance.
• Experience & Education
  • Organization & Efficiency- You manage your time like a pro and stay focused under pressure.
  • You love a good system but also adapt to changing routines.
  • You’re a master note-taker and checklist fanatic and stay on top of things with ease and consistency.
• Experience & Education
  • Master Communicator- You communicate with confidence, precision, and professionalism.
  • You listen deeply and respond thoughtfully and are able to engage efficiently and tactfully with internal and external stakeholders to ensure the Bank's technology ecosystem supports growth, risk management, customer experience, and operational efficiency.
• Experience & Education
  • Banking & Fintech Acumen - You are highly educated in financial products and services, applicable regulations and laws.
  • You also possess strong overall business acumen and understanding of deposit operations, loan operations, general ledger, treasury management, digital banking, and banking compliance requirements.
• Experience & Education
  • Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to optimize your work product.
  • You also possess the ability to troubleshoot, analyze, and document findings, and problem-solve.
• Experience & Education
  • Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do.
  • You know how to operate as a part of a larger team and love contributing to the big picture.
  • You’re dependable and always happy to lend a hand where needed.

The Work Environment

• Remote role within the United States; Eastern Standard Hours.
• Occasional U.S. travel for company events or leadership sessions.
• Tobacco-Free employer.

Hiring Process

• Applications must be submitted through the official application link.
• Resumes sent via other channels may be delayed or bypassed.
• Processing times may vary.
• Candidates selected to move forward will be contacted by the hiring team.
• The hiring process follows the Topgrading Methodology — we hire A-Players through a structured, transparent process that includes:
  • Cognitive and personality assessments.
  • An application form spanning your full education and work history.
  • Three conversation stages with key team members- get to know us!
  • Credit and background checks conducted before the final interview.
  • The final step: Connect us with former mentors and managers of our choice for reference chats.