Director of Construction

McAllen, TX • Full-time

About the role

The Director of Construction plans and directs all phases of construction and controls the construction budget.

Responsibilities

• Culture of Unity and Ownership
  • Develop a culture of unity and ownership with the Construction and Customer Service departments.
  • Set an example of enthusiasm, hard work, honesty, and accountability.
• Quality
  • Achieve the highest level of quality for each home under construction, especially at the NHO stage.
  • Identify and follow up with Project Managers and Superintendents to correct errors and implement action plans to avoid future mistakes.
  • Ensure all houses are built per plan by regularly checking floorplans, elevations, and scopes of work.
  • Take pride in small details and coach the team to deliver every home on time with zero NHO items.
  • Maintain Model Homes in retail condition (light bulbs, cleanliness, weeding parking lots, air filters, flood lights, etc.).
• Monitor and Meet Construction Deadlines and Goals
  • Plan, organize, and direct Project Managers and Superintendents to meet construction deadlines and goals, including key milestones (forms set, foundation pour, structural inspections, cabinet installation, QAI, NHO, and follow-up).
  • Monitor monthly closings to ensure company goals are met.
  • Ensure homes are on schedule to finish on time.
  • Weekly review and follow-up with Project Managers to ensure the Construction Tracker is 100% updated.
  • Use tracker data to determine if Superintendents are on or behind schedule and help them get back on track.
  • Ensure the Closing Tracker is updated regularly with dates of completed SPEC NHOs.
  • Follow up with the Office Assistant to ensure an SO is created based on the SPEC NHO list.
  • Achieve weekly frame completion goals.
• Cycle Times and Scheduling
  • Reduce cycle times to 120 calendar days from start of construction to QAI (forms set = 0 days; foundation pour = 21 days; frame/structural inspection pass = 60 days; cabinets installed = 90 days; QAI = 120 days).
  • Directly responsible for all QAIs and NHOs being ready and delivered on time.
• Set Closing Schedule
  • Ensure Project Managers work with the Office Manager and Superintendents to schedule closings by the 15th of each month.
  • Encourage even flow closings.
• Survey
  • Achieve Division Customer Service Survey goals through outstanding service and attitude.
• Builder of Choice
  • Help Hakes Brothers become the Builder of Choice for trade contractors.
  • Manage trades, contractors, and suppliers to accomplish their jobs effectively and efficiently.
  • Act as a liaison between trade contractors and Hakes Brothers.
  • Teach Project Managers and Superintendents to schedule trade contractors properly, avoid dry runs, be firm but fair, consistent, reliable, and respectful.
  • Follow up with Project Managers to ensure monthly trade contractor meetings are held.
  • Resolve issues trade contractors may have with Construction staff.
  • Lead Annual Contractor Award Ceremonies and contractor barbecues.
• Controlling and Reducing Construction Costs
  • Identify ways to control and reduce construction costs.
  • Coach Superintendents to monitor and control materials delivered to jobsites to prevent theft or damage.
  • Hold trades accountable for sloppy work requiring additional effort from other contractors.
  • Do not pay trade contractors or suppliers until work is 100% complete and inspected.
  • Negotiate fair prices for work beyond the scope of work.
  • Responsible for construction overhead budget per house: $500.
• Jobsite Cleanliness
  • Maintain a clean worksite, as cleanliness equals quality to buyers and trade contractors.
  • Ensure all homes are free of trash, streets are free of dirt, common areas are clean, and homes are broom-swept at the end of each day.
• Home Start / Plot Plan Approval
  • Weekly review of Home Starts and NTP deadlines on the Closing Tracker to ensure homes start on time.
  • Review the Plot Plan Approval process to ensure homes are released to the Construction team without errors or delays.
• Assist with Model Home Construction
  • Assist with Model Home construction to ensure models are built quickly.
• Safety
  • Support the development of occupational safety and health (OSH) policies and programs.
  • Train Superintendents, Project Managers, and Subcontractors on safety-related topics.
  • Oversee regular inspections of construction sites.
  • Remedy unsafe practices and processes, including implementing standardized penalty assessments for non-compliance.
  • Record and investigate incidents to determine causes and assist with worker’s compensation claims.
  • Prepare reports of OSH violations and provide statistical information to upper management.
• Stormwater Pollution Prevention Plan (SWPPP)
  • Assist Superintendents and trades in following SWPPP requirements.
  • Review SWPPP Logs weekly.
  • Mentor Project Managers and Superintendents to keep logs updated weekly.
• Warranty
  • Ensure any warranty items left over from NHO or follow-up are completed in a timely manner.
• Construction Management Duties
  • Hire and supervise all Construction and Customer Service staff.
  • Manage sick and vacation days; track and update time-off requests in ADP; ensure appropriate coverage.
  • Manage company relationships and cooperate with other departments (Construction, Sales, Product Development, Accounting).
  • Build and maintain relationships with key members of City and County staff.
  • Establish processes and systems to achieve and excel in business goals and objectives.
  • Provide constructive and timely performance evaluations.
  • Handle discipline and termination of employees in accordance with company protocol.
  • Mentor and encourage Project Managers and Superintendents to solve problems with customers and trades.
  • Conduct weekly meetings with the Division President, bringing an agenda with pressing issues and reporting on team morale, culture, cycle times, surveys, service order times, variances, etc.
  • Oversee Manager Performance Reviews, Project Manager, and Customer Service bonuses.
• Professional Appearance / Team Player
  • Always look, dress, and speak professionally.
  • Help accomplish tasks to ensure Hakes Brothers remains an industry leader; be a leader.
  • Set an example for other co-workers.
  • Be a positive voice for the company.
• Vehicle
  • Must own or have access to a vehicle for daily work.
  • Must carry a valid driver’s license and auto liability insurance.
• Other duties as assigned.

Requirements

• High School diploma or GED.
• At least 5 years of direct experience with Hakes Brothers or equivalent.