Director of Concessions- Miami, FL (Prime Concessions- Onsite)

About the role

This is an onsite role based out of our office in Doral, FL. This is not a remote or hybrid opportunity.

Position Summary

Prime Concessions is seeking a dynamic, entrepreneurial, and operationally driven Director of Concessions to lead and expand its food & beverage concessions business across live events, festivals, concerts, venues, experiential activations, and external client partnerships. This role oversees all aspects of concessions operations including revenue generation, partner development, mobile and venue-based food & beverage operations, staffing, inventory management, logistics, liquor operations, and event execution. The Director of Concessions will play a critical role in building scalable and innovative hospitality experiences that enhance both guest satisfaction and business performance.

Key Responsibilities

• Concessions Operations & Event Execution
  Lead all concessions operations across concerts, festivals, sporting events, brand activations, private events, and venue programming
  Oversee event-based food & beverage execution including bars, concessions stand, VIP hospitality, portable beverage programs, and temporary food service environments
  Manage operational planning for all concession activations including staffing, equipment, inventory, logistics, permitting, and execution timelines
  Develop scalable systems and SOPs for event concessions, mobile operations, and multi-location event environments
  Ensure seamless event-day execution while maintaining high standards of hospitality, safety, cleanliness, and guest experience
  Oversee load-in/load-out operations related to concessions equipment, bars, refrigeration, inventory, and mobile assets

• Business Development & External Partnerships
  Grow and manage external concessions business opportunities for third-party events, venues, festivals, and hospitality partners
  Oversee and support sales personnel responsible for generating external food & beverage business and concession partnerships
  Build and maintain strong relationships with promoters, venue partners, event organizers, sponsors, and hospitality clients
  Identify and secure strategic partnerships with liquor brands, beverage suppliers, food vendors, distributors, and experiential partners
  Negotiate sponsorship support, product partnerships, activations, and beverage programming opportunities
  Collaborate with marketing and sponsorship teams to develop branded hospitality experiences and revenue-generating activations

• Culinary & Experiential Development
  Curate and develop innovative food and beverage concepts that elevate the guest experience and align with event brands and audiences
  Source, negotiate, and manage food vendor partnerships including local restaurants, chefs, food trucks, caterers, and pop-up operators
  Concept immersive hospitality and culinary activations for festivals, VIP experiences, and branded events
  Assist with menu development, beverage programming, pricing strategies, and operational layouts for concession environments
  Partner with creative and production teams to integrate food & beverage experiences into broader event storytelling and experiential design

• Liquor Store & Beverage Operations Oversight
  Oversee operations of the affiliated liquor store and ensure alignment with concessions purchasing, inventory, and event support needs
  Manage liquor purchasing, allocations, supplier & distributor relationships, and beverage inventory strategies across all business units to optimize product offerings and pricing strategies
  Ensure compliance with all local, state, and federal alcohol sales and service laws, licensing requirements, and operational procedures
  Monitor beverage cost controls, product usage, inventory movement, and operational efficiencies
  Support product innovation and strategic beverage offerings across concessions and hospitality environments

• Staffing & Team Leadership
  Recruit, train, schedule, and manage event-based concessions staff, bartenders, barbacks, cashiers, supervisors, and operational support teams
  Build and maintain a reliable network of temporary labor, independent contractors, staffing agencies, and event personnel
  Develop staffing models and labor strategies that align with event size, operational complexity, and profitability goals
  Lead teams with a hospitality-first mindset while maintaining accountability and operational discipline
  Foster a culture of professionalism, urgency, teamwork, and guest-focused execution

• Financial, Inventory & Administrative Oversight
  Oversee concessions P&Ls including revenue tracking, labor management, cost controls, purchasing, and profitability analysis
  Manage inventory systems for alcohol, beverages, dry goods, disposables, supplies, and operational equipment
  Monitor and control labor costs, food and beverage cost percentages, operational expenses, and event-specific margins
  Oversee concession-related equipment including bars, refrigeration, draft systems, POS systems, generators, trailers, tents, and rental inventory
  Coordinate logistics related to transportation, warehousing, equipment deployment, and asset management
  Support post-event reconciliation, reporting, invoicing, and operational analysis

• Compliance & Operational Standards
  Ensure compliance with all health department regulations, food safety standards, alcohol service laws, and venue requirements
  Oversee permitting and operational approvals related to food & beverage service and concession operations
  Implement safety procedures and operational best practices for all event and hospitality environments
  Maintain operational readiness and quality standards across all concessions assets and service environments

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field
• 5+ years of experience in concessions, food & beverage operations, hospitality management, live events, festivals, venue operations, or experiential hospitality
• Strong background in large-scale event concessions, bars, beverage operations, or multi-unit hospitality environments
• Experience managing mobile concessions, temporary event infrastructure, or festival food & beverage programs
• Proven experience negotiating vendor agreements, liquor partnerships, sponsorships, or hospitality activations
• Strong understanding of inventory management, labor forecasting, purchasing, and operational cost controls
• Experience managing external client relationships and revenue-generating partnerships
• Strong leadership, communication, organizational, and problem-solving skills
• Able to work effectively in fast-paced, high-volume event environments
• Able to work nights, weekends, holidays, and extended event hours

Preferred Experience

• Experience with concerts, festivals, stadiums, arenas, entertainment venues, or experiential marketing environments
• Existing relationships with liquor brands, distributors, hospitality vendors, or food operators
• Experience overseeing liquor retail operations or beverage distribution environments
• Familiarity with POS systems, inventory management platforms, and event operations software
• Bilingual English/Spanish preferred

Physical Requirements

• Ability to stand and walk for extended periods during events and operational execution
• Comfortable working in warehouses, outdoor event sites, kitchens, bars, and active production environments
• Able to work extended hours during event builds, festivals, and live operations