Director of Community Relations - Waverly Inn

About the role

We are seeking a mission-minded and relationship-driven sales & marketing leader to join us as the Director of Community Relations at Waverly Inn memory care. Full-time opportunity! Earn between $85,000 and $90,000 annually, dependent on experience; Salaried / Exempt position with Bonus Opportunities!

Responsibilities

• Develop and increase occupancy levels and high-quality census through actively campaigning to sell the Community’s outstanding senior living options and living standards.
• Be the community leader responsible for providing the highest level of customer service including building a prospect base, responding to inquiries, generating and giving community tours, and performing purposeful follow-up.
• Coordinate the annual and monthly marketing action plans.
• Maintain census rates and inquiry history.
• Maintain marketing collateral.
• Coordinates for all move-ins.
• Maintains the mailing and follow-up calls with customers and referrals.
• Completes a weekly marketing report.
• Maintains Guest and Showrooms.
• Communicates regularly with department managers, community leaders, and other marketing staff.
• Perform other duties as assigned.

Qualifications

• Sales and marketing experience.
• Experience working in the senior living industry is preferred.
• Effective leader who loves working with seniors.
• Team-focused individual with a deep commitment to customer service.
• Must be drug-free and submit to drug screening upon hire and routinely.
• Must be able to pass a criminal background check upon hire and as required by state regulations.
• Able to communicate effectively with residents, families, staff, vendors, and the general public.

About Koeslch Communities

Koeslch Communities is a third-generation, family-owned, and operated company that operates nearly 40 communities in eight states, with multiple new communities in development. Koelsch has led the Senior Living industry for over 65 years, delivering world-class customer service, home craftsmanship, and unprecedented amenities. Koelsch Communities strives to provide a positive, rewarding, and enjoyable environment to all of its employees and residents. After all, the common purpose at Koelsch Communities is: To create happiness by providing the finest living experiences anywhere.

Koeslch Communities is an equal opportunity employer and these protections extend to all management practices and decisions, including recruitment and hiring, appraisal systems, promotions/demotions, training, and any other career development programs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status (physical or mental), family medical history, genetic information, political affiliation or any other non-merit-based factors.