DIRECTOR OF COMMUNICATIONS

About the role

The Commission on Human Rights (the “Commission”) is the City agency charged with enforcing the New York City Human Rights Law, one of the most expansive civil rights laws in the nation. It investigates, litigates, and adjudicates claims of discrimination in housing, employment, and public accommodations, and obtains compensation, corrective actions, and civil penalties where unlawful discrimination, harassment, or retaliation is found. The Commission also provides training and education to ensure New Yorkers understand their rights and responsibilities under City Law. The Director of Communications reports to the Deputy Commissioner of External Affairs and leads a team of communications professionals to develop and implement the agency’s communications and public‑relations strategy, advance awareness of the NYCHRL, and address human‑rights issues affecting New Yorkers.

Responsibilities

• Develop communications and marketing strategies to advance Commission goals.
• Manage the agency’s communication budget.
• Direct all aspects of agency communications and marketing, maintaining consistent strategic visibility via broadcast and print media (ethnic and non‑ethnic), social media, and other platforms.
• Identify new campaigns to educate New Yorkers about rights and obligations under the Human Rights Law (HRL).
• Develop and build positive relationships with media, elected officials, agency stakeholders, and the community.
• Convene focus groups and utilize other research techniques to inform and evaluate campaign strategies.
• Develop and disseminate multi‑lingual materials to educate New Yorkers about their rights and obligations under the HRL.
• Cultivate and maintain strong relationships with journalists, including ethnic‑media editors, in print and broadcast media.
• Act as an agency spokesperson and serve as a key contact for media, elected officials, agency stakeholders, and the community.
• Ensure the Commission’s message reaches a broad cross‑section of NYC communities through significant ethnic‑media ad buys.
• Coordinate and collaborate with the Mayor’s Office Communications Team, the City Hall Press Office, and press/communications staff at sister agencies as appropriate.
• Supervise staff in the Communications Team and support professional development through assignments and training opportunities.
• Lead the completion of reports required under the HRL or Charter through development and review of content.
• Perform other duties as assigned.

Minimum Qualifications

• Baccalaureate degree from an accredited college with 24 credits in English, journalism, or public relations.
• Five (5) years of full‑time paid experience in public relations, journalism, or advertising, including at least two (2) years in an administrative, supervisory, or consultative capacity.
• Graduate study in English, journalism, or public relations may substitute for up to one year of required experience.
• All candidates must have at least two (2) years of administrative, supervisory, or consultative experience in public relations, journalism, or advertising.

Preferred Skills

• Substantial experience in public relations, communications, and/or brand development.
• Experience building a business or project from the ground up.
• Familiarity with the NYCHRL.
• Experience advocating for low‑ or moderate‑income immigrants, people living with HIV/AIDS, people with disabilities, individuals with criminal convictions, those with accommodations issues related to pregnancy, disability, or religion, and LGBTQ+ individuals.
• Excellent attention to detail and exceptional organizational, oral, and written communication skills.
• Proven ability to work collaboratively as part of a team.
• Demonstrated commitment to public service.
• Substantial prior experience in formulating and executing strategic initiatives and strategic planning.
• At least ten years of experience in communications or public relations.
• At least five years of experience working with media/press.
• At least five years of experience working with New York City elected officials and/or political appointees.
• At least five years of experience in community building and working with community stakeholders.
• Substantial experience developing communications strategies to advocate for legal issues or rights.
• Strong people and leadership skills.
• Strong relationships with legal‑advocacy organizations or non‑profits familiar with the NYCHRL.
• Strong relationships with organizations serving diverse New York City communities.
• Prior management experience.

Pay

$68,213.00 – $115,000.00

Additional Information

• 55‑a Program: This position is open to qualified persons with a disability who are eligible for the 55‑a Program. Indicate your interest at the top of your resume and cover letter.
• Public Service Loan Forgiveness: Prospective City employees may be eligible for federal loan forgiveness and state repayment assistance programs. More information is available at the U.S. Department of Education website.
• Residency Requirement: New York City residency is generally required within 90 days of appointment, with limited exceptions for employees who have worked for the City for two continuous years and may reside in certain surrounding counties.
• The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on any legally protected status.