Director of Commissioning and Field Service

About the Role

The Field Service team within the Commercial Operations group at Form Energy is crucial for deploying, operating, and maintaining our projects, ensuring high product uptime and customer satisfaction. We are seeking an experienced and strategic leader to serve as the Director of Commissioning and Field Service, overseeing all aspects of commissioning, operations, and maintenance for our utility-scale energy storage projects.

Responsibilities

• Lead and grow the Commissioning and Field Service organization, including hiring, training, and managing field service managers, engineers, and technicians.
• Develop and execute the commissioning playbook, ensuring a seamless transition from construction completion to COD.
• Develop and execute the comprehensive O&M strategy, including operational standards, safety protocols, and quality assurance processes.
• Own the MTTR and Availability metrics, developing preventative maintenance programs and rapid response infrastructure to meet SLAs.
• Hold full P&L responsibility, including negotiating and executing LTSAs, and managing Warranty and LD exposure.
• Collaborate with Product Engineering, Product Management, and Manufacturing teams to provide field feedback for product improvements.
• Oversee the development of technical documentation, including commissioning checklists, site acceptance test protocols, and training materials.
• Manage the commissioning and field service budget, spare parts inventory, service contracts, and external vendor relationships.
• Travel up to 40% to support critical deployments and field operations, often on short notice.

Qualifications

• 10+ years of progressive leadership experience in Commissioning, Field Service, or Technical Support for utility-scale energy, industrial, or complex electro-mechanical systems.
• 4+ years managing a global or large regional team.
• Track record of building and scaling a commissioning or O&M organization, including defining metrics and implementing field ops management systems.
• Practical experience with energy storage systems, including power electronics, high-voltage systems, and SCADA.
• Strong knowledge of safety standards (e.g., OSHA, NFPA 70E) and industrial codes.
• Exceptional communication, negotiation, and executive presentation skills.
• Strategic leader capable of driving cross-functional alignment in a fast-paced environment.
• Bachelor’s degree or higher in Engineering, Physics, or equivalent.

Benefits

• Competitive salaries and stock options.
• 100% coverage of medical, dental, and vision premiums for full-time employees; 80% for dependents.
• At least 12 weeks of paid leave for new parents (up to 20 weeks for birthing parents).
• Generous vacation policies.

Compensation Range: $199,950 - $293,835

Location: Relocation assistance available.