Director of Commercial Business Operations

Location: Plymouth, MN (100% Onsite)

Responsibilities

• Leadership & Staff Development
  • Provide direction, coaching, and mentorship to Commercial Project Managers, Project Coordinators, and Estimators.
  • Facilitate ongoing professional development programs and lead monthly operational meetings.
  • Evaluate individual performance, identify growth opportunities, and foster a culture of accountability and continuous improvement.
  • Collaborate with company leadership on talent acquisition, interviewing, onboarding, and employee development initiatives.
• Operational Management
  • Partner with Project Managers to ensure projects are completed efficiently, successfully, and within profitability goals.
  • Oversee contract review, project execution strategies, client communications, and financial performance.
  • Drive process standardization, operational effectiveness, and continuous improvement efforts across the department.
  • Maintain a strong understanding of RFMS, Schedule Pro, Measure, and other relevant business systems.
  • 25% traveling the field, all local projects, and no overnight travel.
• Strategic Planning
  • Contribute to organizational planning and help evaluate new business opportunities, investments, and growth initiatives.
  • Support long-term business strategies through leadership development, culture enhancement, and operational alignment.
  • Work closely with executive leadership to achieve company objectives and future growth goals.
• Client & Industry Partnerships
  • Develop and maintain productive relationships with clients, contractors, architects, vendors, and other industry stakeholders.
  • Address concerns and resolve challenges in a professional manner while preserving customer confidence and long-term partnerships.
  • Serve as a key representative of the organization within the industry and business community.
• Leadership Expectations
  • Demonstrate honesty, professionalism, and integrity in all business interactions.
  • Lead through action and set a positive example for team members.
  • Establish clear expectations and promote accountability through consistent communication and follow-through.
  • Approach challenges with a solutions-oriented mindset that strengthens customer trust and satisfaction.
  • Prioritize collaboration, team success, and organizational goals above personal recognition.
  • Uphold a commitment to delivering high-quality work, exceptional service, and consistent results.

Pay

$110,000 - $125,000 a year plus performance-based accountability and earned incentive programs

Benefits

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.