Director of Clinical Operations - Heart and Vascular Services, Cardiology, (Larkspur/Novato/Petaluma/Sonoma/Napa), Full-Time, Days

About Marinhealth

Are you looking for a place where you are empowered to bring innovation to reality? Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties. We attract healthcare’s most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.

Job Description Summary

The Director of Operations provides operational leadership for the MarinHealth Medical Network Heart & Vascular service line, including Cardiology, Vascular Surgery, Cardiac Surgery, and related ambulatory programs. The Director partners closely with physician leaders, practice managers, hospital leadership, and shared services to advance strategic initiatives, improve patient access, optimize financial and operational performance, and deliver an exceptional patient experience. This leader is responsible for the day-to-day operations of multiple ambulatory practices while serving as the operational partner for physician leadership.

Responsibilities

• Provides clinic operational oversight for the ambulatory Heart & Vascular service line, including Cardiology, Vascular Surgery, Cardiac Surgery, and future cardiovascular service line expansion.
• Directly oversees Practice Leaders and develops leadership capabilities across the service line.
• PARTNERs with physician leaders to improve operational efficiency, patient access, quality, physician satisfaction, and financial performance.
• LEADS day-to-day clinic operations while ensuring alignment with organizational strategic priorities.
• Develops and implements strategies to improve patient access, referral management, provider productivity, and clinic capacity.
• PARTNERs with physicians and executive leadership to develop business plans supporting growth initiatives, new programs, physician recruitment, and expansion opportunities.
• IDENTIFIES operational barriers impacting patient throughput and IMPLEMENTS sustainable solutions.
• Develops, MONITORS, and MANAGES operational budgets.
• Reviews PRODUCTIVITY, ACCESS, STAFFING, QUALITY, and FINANCIAL METRICS; DEVELOPS action plans to IMPROVE performance.
• LEADS operational improvement initiatives using LEAN and CONTINUOUS IMPROVEMENT methodologies.
• PARTNERs with physician leadership on recruitment, ONBOARDING, WORKFORCE PLANNING, and PROVIDES operational and productivity analysis for PROVIDER RETENTION.
• DEVELOPS APP staffing STRATEGIES to OPTIMIZE physician efficiency and IMPROVE patient access.
• LEADS initiatives to IMPROVE patient experience, access, safety, and quality metrics.
• SUPPORTS compliance with regulatory requirements, ACCREDITATION STANDARDS, and ORGANIZATIONAL POLICIES.
• COLLABORATES with QUALITY, COMPLIANCE, REVENUE CYCLE, IT, and ANCILLARY DEPARTMENTS to IMPROVE CLINICAL OPERATIONS.
• SERVES as the operational representative for the Heart & Vascular service line on ORGANIZATIONAL COMMITTEES and STRATEGIC INITIATIVES.
• LEADS implementation of NEW CLINICAL PROGRAMS, TECHNOLOGY, WORKFLOW REDISIGN, and PROCESS IMPROVEMENT INITIATIVES.
• PARTNERs with hospital operations to OPTIMIZE the CONTINUUM OF CARE between INPATIENT and OUTPATIENT cardiovascular services.

Qualifications

• Educational Requirements: Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Public Health, or a related field preferred; or an equivalent combination of education and progressively responsible healthcare leadership experience. Master's degree in Healthcare Administration, Business Administration, Nursing, or related field preferred.
• Experience: 5-10 years’ experience in a multi-clinic healthcare environment. 3-5 years’ experience managing supervisor level and above. Demonstrated knowledge of ambulatory healthcare delivery and management. Demonstrated experience in budget management, operations change management, and strategic planning. Knowledge of applicable laws and regulations (federal, state, and clinical). Knowledge/experience with EHR and/or practice management systems (Apex/Epic aplus). Project management experience preferred.
• Preferred Experience: Includes Cardiology clinic management, Vascular Surgery clinic management, Cardiac Surgery clinic management, Cardiovascular imaging, Multi-specialty physician practice operations, Community health system partnerships, Physician practice acquisitions and integration, Service line development.

Accommodation

Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org.

C.A.R.E.S. Standards

MarinHealth seeks candidates ready to model our C.A.R.E.S. standards—Communication, Accountability, Respect, Excellence, Safety—which foster a healing, trust-based environment for patients and colleagues.

Health & Immunizations

To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter). COVID-19 vaccination/booster remains strongly recommended.

Equal Employment

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.