Director of Clinical Application

KEY ESSENTIAL FUNCTIONS

• Lead and execute clinical application optimization strategies for Primary Care (La Casa de Salud) and Acacia Network Behavioral Health programs.
• Develop and operationalize a roadmap for scaling successful innovation initiatives across teams.
• Provide strategic recommendations to IT, Informatics, QI, and leadership on digital health opportunities, including enhancements to existing services and new solutions.
• Serve as the subject matter expert for the EHR (NextGen and AWARDS) and integrated clinical applications, leading optimization efforts that reduce documentation burden while maximizing compliance, care quality, and operational efficiency.
• Oversee training strategy and curriculum development and directly deliver training as needed to support system adoption and effectiveness.
• Communicate regularly with senior leadership on team capabilities, priorities, outcomes, and return on investment.

REQUIREMENTS

• Masters degree in health administration, public health in healthcare management, business administration, health information management, health informatics, public administration, engineering or equivalent, strongly preferred.
• Bachelor's degree required.
• Three (3) years progressive responsibility in management and supervisory experience in the areas of Health IT, operations, implementation, change management, project/program management, preferred.
• One (1) year experience in Community Health Centers (preferred).
• PMP or CCMP license (preferred).
• Knowledge of Ambulatory, Outpatient, and in-patient operational workflows.
• Design Thinking / human-centered design skills.
• Budget management responsibility.
• Experience leading innovation-related methodologies - Lean Startup, Design Thinking, Customer Development Agile delivery experience (preferred).
• Able to deliver high impact presentations to large groups.
• Able to work effectively and coordinate teams that are cross-functional, cross-business unit, and cross-geography.
• Strong understanding of the information technology landscape.
• Strong people management and leadership skills.
• Strong interpersonal communication skills - able to maintain effective relationships at a variety of levels in the organization.
• Proven experience facilitating large groups/workshops with diverse participants that deliver specific outcomes.
• Able to work effectively and coordinate teams that are cross-functional, cross-business unit, and cross-geography.
• Strong outcome and target-based delivery skills.
• A compassionate and trauma-informed care approach to patients is essential.
• Ability to travel between clinic and outreach locations across New York State.